Can a Crepe De Licious franchisee request additional training, and where might this training be provided?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
8 Provide additional training to you for newly-hired personnel on the Crepe de licious brand and System guidelines, refresher training courses, and additional training or assistance that, in our discretion, you need or request. You may be required to pay additional fees for this training or assistance (See Franchise Agreement – Section 7.09).
From time to time, we may require that you, designated managers, and other employees attend system-wide refresher or additional training courses. Some of these courses may be optional, while others may be required. If you appoint a new designated manager, that person must attend and successfully complete our Initial Training Program before assuming responsibility for the management of your Crepe de licious Business. If we conduct an inspection of your Restaurant, Kiosk, or Food Truck and determine you are not operating in compliance with the Franchise Agreement, we may require that you attend remedial training that addresses your operational deficiencies. You may also request that we provide additional training (either at corporate headquarters or at your Crepe de licious Business).
Before you open your Crepe de licious Business, we will provide initial training at no charge for up to three people: you, and, if applicable, your designated manager and a third person of your choosing. You, and if applicable, your designated manager, must complete to our satisfaction our Initial Training Program at least two weeks before opening. You must pay our fee for training each additional person, currently $2,000. We currently do not have a set training schedule, but will conduct training sessions on an as-needed basis. The Initial Training Program is conducted either at our headquarters in Concord, Ontario, Canada, at a Restaurant, Kiosk, or Food Truck operated by a franchisee or our affiliate, or at another location we designate, in our sole discretion.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–40)
What This Means (2025 FDD)
According to the 2025 Crepe De Licious Franchise Disclosure Document, franchisees can request additional training. Crepe De Licious may provide additional training or assistance that, in their discretion, the franchisee needs or requests. The franchisee may be required to pay additional fees for this training or assistance.
Crepe De Licious may require that franchisees, designated managers, and other employees attend system-wide refresher or additional training courses from time to time. Some of these courses may be optional, while others may be required. If a franchisee appoints a new designated manager, that person must attend and successfully complete the Initial Training Program before assuming responsibility for the management of the Crepe De Licious Business. If Crepe De Licious conducts an inspection and determines the franchisee is not operating in compliance with the Franchise Agreement, they may require the franchisee to attend remedial training that addresses operational deficiencies.
Additional training may be provided either at corporate headquarters or at the franchisee's Crepe De Licious Business. The initial training program is conducted either at the Crepe De Licious headquarters in Concord, Ontario, Canada, at a Restaurant, Kiosk, or Food Truck operated by a franchisee or their affiliate, or at another location they designate, in their sole discretion.