Is a Crepe De Licious franchisee allowed to conduct any aspect of the Franchised Business through the Internet?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
that case, the costs of the listing will be reasonably allocated among these franchised businesses. You will timely pay your share of these costs.
- 5.16 Internet Listing. You will not, directly or indirectly, create or maintain an Internet web page, website address or Internet directory listing relating in any way to your Restaurant, Kiosk, or Food Truck, or which uses any Marks. You are prohibited from conducting any aspect of the Franchised Business through the Internet (except email communications). You are strictly prohibited from promoting your Restaurant, Kiosk, or Food Truck and using the Marks in any manner on social media, networking, discount, blogs or other network communications or other online sites, including, but not limited to, Facebook, LinkedIn and Twitter, without our prior written consent. We have the right to review all content on any such online site.
Source: Item 22 — CONTRACTS (FDD page 57)
What This Means (2025 FDD)
According to the 2025 Crepe De Licious Franchise Disclosure Document, franchisees are generally prohibited from conducting any aspect of the Franchised Business through the internet, with the exception of email communications. Specifically, franchisees cannot create or maintain any internet web page, website address, or internet directory listing related to their Restaurant, Kiosk, or Food Truck, or which uses any of Crepe De Licious's Marks.
However, Crepe De Licious or its affiliate will sponsor and maintain the official Crepe De Licious website. As long as the franchisee is not in default under the Franchise Agreement, Crepe De Licious will ensure that the franchisee's Restaurant, Kiosk, or Food Truck is listed on the official website and/or provide a web page specific to the franchisee's location on the website.
Furthermore, Crepe De Licious reserves the right to use the Internet and other means as a channel of distribution for itself. Franchisees may not independently market on the Internet or conduct e-commerce without Crepe De Licious's prior written approval and subject to the policies and procedures in their Operations Manual. This means that while franchisees are restricted from independently establishing an online presence, Crepe De Licious retains control over internet-based marketing and sales channels, potentially offering a coordinated approach to online promotion and sales.