What is the dependency between technological advances and the cost of maintaining the Crepe De Licious computer system?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
We cannot estimate the cost of maintaining, updating, or upgrading the Computer System or its components because it will depend on your repair history, costs of computer maintenance services in your area, and technological advances, which we cannot predict at this time. We may revise our specifications for the Computer System periodically. You must upgrade or replace your Computer System at such time as specifications are revised. There is no limitation on the frequency and cost of this obligation.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–40)
What This Means (2025 FDD)
According to the 2025 Crepe De Licious Franchise Disclosure Document, the cost of maintaining, updating, or upgrading the computer system is directly related to technological advances. Crepe De Licious states that it cannot estimate these costs because they depend on factors like repair history, local computer maintenance service costs, and unpredictable technological advancements.
The FDD indicates that Crepe De Licious may periodically revise the specifications for the computer system, requiring franchisees to upgrade or replace their systems accordingly. The frequency and cost of these upgrades are not limited. Franchisees are solely responsible for the operation, maintenance, and upgrading of their computer systems, as well as ensuring proper interfacing with Crepe De Licious's system and third-party systems.
Crepe De Licious requires franchisees to obtain computer systems, software, maintenance, and support services from specified suppliers, which may include Crepe De Licious or its affiliates. Modifications or technological developments may necessitate purchasing or licensing new hardware and software, with the franchisee bearing the costs. The estimated annual cost for maintenance, updates, or support contracts is approximately $500, but this amount can vary based on the specific update or contract.
In addition to a technology fee, Crepe De Licious may charge franchisees for installing, providing, supporting, modifying, and enhancing proprietary software or hardware, or require them to hire a third-party vendor for these services. Franchisees must also grant Crepe De Licious access to electronic information and data related to their franchise, which Crepe De Licious can use to promote the system and the sale of franchises.