What does Crepe De Licious consider as 'Confidential Information'?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
11. CONFIDENTIAL INFORMATION
11.01 Confidential Information. We possess certain non-public trade secrets, proprietary information, technical data, or know-how which relate to our business, System, services or items, or to a Franchised Business, including the Operations Manual, System Standards, quality-control systems, training materials, and information regarding salary, research, recipes, proprietary items and services, developments, inventions, processes, techniques, designs, marketing, finances, and operations (collectively, "Confidential Information") that we will provide to you. You will also obtain other Confidential Information during the term of this Agreement. You acknowledge that your entire knowledge of the operation of a crepe-based restaurant, kiosk, or Food Truck, including the method of establishing this type of unit, preparing crepe-based dishes, gelato, and related items, and marketing this type of unit, and the related specifications, standards, and procedures involved in the operation of a Restaurant, Kiosk, or Food Truck are derived solely from Confidential Information we disclosed (or will disclose) to you.
11.02 Protection of Confidential Information and Data. You will use the Confidential Information only in the operation of the Franchised Business, and you will not disclose Confidential Information to others, except as expressly authorized by this Agreement. You will take all appropriate actions to preserve the confidentiality of all Confidential Information, including keeping the Operations Manual in a locked location. Access to Confidential Information must be limited to only your employees who need the Confidential Information to perform their jobs and who are subject to your general policy on maintaining confidentiality as a condition of employment or who have first signed our Confidentiality and Non-Competition Agreement. You will not copy or permit copying of Confidential Information. Your obligations under this section begin when you sign this Agreement and continue for trade secrets as long as they remain secret, and, for other Confidential Information, for as long as we continue to use the information in confidence (even if edited or revised) plus three (3) years. We will respond promptly and in good faith to any inquiry by you about continued protection of any Confidential Information.
Source: Item 22 — CONTRACTS (FDD page 57)
What This Means (2025 FDD)
According to Crepe De Licious's 2025 Franchise Disclosure Document, Confidential Information encompasses non-public trade secrets, proprietary information, technical data, and know-how related to their business, System, services, items, or a Franchised Business. This includes the Operations Manual, System Standards, quality-control systems, training materials, and information regarding salary, research, recipes, proprietary items and services, developments, inventions, processes, techniques, designs, marketing, finances, and operations.
Crepe De Licious emphasizes that a franchisee's knowledge of operating a crepe-based restaurant, kiosk, or Food Truck, including the methods of establishing the unit, preparing dishes and related items, marketing strategies, and the specifications, standards, and procedures involved, is derived solely from the Confidential Information disclosed by Crepe De Licious.
The franchisee is obligated to use this Confidential Information only for operating the Franchised Business and must not disclose it to others unless expressly authorized. Franchisees must take appropriate actions to maintain the confidentiality of all Confidential Information, such as keeping the Operations Manual in a secure location. Access to Confidential Information should be limited to employees who need it for their jobs and who have signed a confidentiality agreement. Franchisees are also prohibited from copying or permitting the copying of Confidential Information.
These obligations begin upon signing the agreement and continue indefinitely for trade secrets as long as they remain secret. For other Confidential Information, the obligations last as long as Crepe De Licious continues to use the information in confidence, even if it is edited or revised, plus an additional three years. Crepe De Licious commits to responding promptly and in good faith to any inquiries from the franchisee regarding the continued protection of Confidential Information.