factual

Can Creative World School be required to use specific computer hardware and software?

Creative_World_School Franchise · 2025 FDD

Answer from 2025 FDD Document

  • 11.06 Accounting, Computers and Records. It is your responsibility to obtain accounting services and any required hardware or software related to them. You will at all times maintain the records reasonably specified in the Manuals, including, without limitation, sales, inventory and expense information. To the extent we require support for accounting software used by you, such support will only be provided with respect to the accounting software then used by us in the operation of our own (or our affiliates' own) Schools. You agree as follows:
    • (a) You agree to use in developing and operating the School the operating software (the "Software") and the computer and hardware components and accessories (the "Computer System") that we may periodically specify. We may determine that the Computer System may include purchase accounting and reporting equipment including point of sale equipment, with features including:
      • (i) a highly sensitive keyboard for fast input;
      • (ii) controlled access to management functions such as child/teacher ratios;
      • (iii) educational software and hardware;
      • (iv) internal communications among computer terminals;
      • (v) check printer to document and detail all sales transactions;
      • (vi) capability to provide telecommunications to us in the manner we designate;
      • (vii)security key and password identification for each employee allowing the pointof-sale system to provide detailed sales information for each employee;
      • (viii) detailed sales tracking ability including, check-in and out, hours, attended department sales, customer accounts, sales for the individual employee and accounting period to date sales information; and
      • (ix) communication and polling ability for all sales information to be retrieved by you or us.
    • (b) We may require you to obtain specified computer hardware or software and may modify specifications for and components of the Computer System from time to time. Our modifications and specifications for components of the Computer System may require you to incur costs to purchase, lease or license new or modified computer hardware or software and to obtain service and support for the Computer System during the Term.
    • (c) If required by us, you must obtain and maintain a contract with a vendor that we have approved in writing for software maintenance, support, and upgrade services for

your Computer System and to provide you with such assistance as you may require. You acknowledge that we may be one of, or the only, approved vendor for such services, and if you obtain these services from us, then you agree that you will pay to us the maintenance fee and help desk fee specified by us for such services. Notwithstanding these rights of ours, we will not at any time be obligated to provide any such services or support for the hardware or software used in the Computer System.

  • (d) You agree to incur such costs in connection with obtaining the computer hardware and software comprising the Computer System (or additions or modifications), as long as the Computer System we specify for use is the same Computer System that we or our affiliates then currently use in Schools that we or they own and operate.

Within 60 days after you receive notice from us, you agree to obtain the components of the Computer System that we designate and require.

We have the right to charge you fees for any computer usage costs that we incur as a result of your use of the Computer System or for any software that we license to you.

The Computer System must be capable of connecting with our Computer System so that we can daily review the results of your School's operations.

We also have the right to charge you a reasonable systems fee for modifications of and enhancements made to any proprietary software that we license to you and other maintenance and support services that we or our affiliates furnish to you related to the Computer System.

  • (e) You must have the sole and complete responsibility for the manner in which your Computer System interfaces with other systems, including ours and other third parties, as well as any and all consequences that may arise if your Computer System is not properly operated, maintained, and upgraded.

  • (f) You must: (a) promptly enter, into your Computer System, and maintain all information required to be entered and maintained by us; (b) provide to us such reports as we may reasonably request from the data so collected and maintained; and (c) permit us to access your Computer System at all times via modem or other means specified by us from time to time.

You must cooperate with us, and must execute all documents required by us to permit access to your Computer System and data contained therein.

Source: Item 23 — RECEIPTS (FDD pages 80–247)

What This Means (2025 FDD)

According to Creative World School's 2025 Franchise Disclosure Document, franchisees are required to use specific operating software and computer hardware that the franchisor periodically specifies. This includes potential purchase accounting and reporting equipment, and point-of-sale equipment with features such as sensitive keyboards, controlled access to management functions, educational software and hardware, internal communications, check printers, telecommunications capabilities, security keys, and detailed sales tracking. These systems must also be capable of connecting with Creative World School's computer system for daily operational reviews.

Creative World School may modify the specifications and components of the computer system, which could require franchisees to incur costs to purchase, lease, or license new or modified hardware or software, as well as obtain service and support. Franchisees may also be required to maintain a contract with a vendor approved by Creative World School for software maintenance, support, and upgrade services. The computer system that Creative World School specifies for franchisee use will be the same system that Creative World School or its affiliates use in their own company-owned schools.

Franchisees are responsible for how their computer system interfaces with other systems, including Creative World School's, and must ensure proper operation, maintenance, and upgrades. Franchisees must promptly enter and maintain all required information into their computer system, provide requested reports from the collected data, and allow Creative World School access to their system at all times. Creative World School may charge franchisees fees for computer usage costs, software licenses, and modifications or enhancements to proprietary software, as well as for other maintenance and support services related to the computer system.

These requirements ensure that all Creative World School locations operate on a standardized platform, allowing for consistent data collection, reporting, and communication across the franchise system. While this standardization can streamline operations and provide franchisees with necessary tools and support, it also means franchisees must be prepared to invest in and maintain the specified technology, potentially incurring ongoing costs for upgrades, maintenance, and support services.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.