Can Creative World School interview the School's customers and personnel?
Creative_World_School Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Inspect and observe, photograph and videotape the operations of the School, remove samples of any products, materials or supplies for testing and analysis, interview the School's customers and personnel, and inspect and copy any books, records and documents relating to the operation of the School from time to time to assist you in complying with the Franchise Agreement and all System Standards. (Franchise Agreement ‒ Section 14)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–47)
What This Means (2025 FDD)
According to the 2025 Creative World School Franchise Disclosure Document, Creative World School has the right to interview a school's customers and personnel. Creative World School can inspect and observe, photograph, and videotape the operations of the school. They can also remove samples of any products, materials, or supplies for testing and analysis.
Creative World School can inspect and copy any books, records, and documents relating to the operation of the school from time to time to assist franchisees in complying with the Franchise Agreement and all System Standards.
This means that Creative World School actively monitors operations to ensure compliance and maintain brand standards. Franchisees should expect periodic visits and reviews of their school's operations, including potential interviews with customers (parents or guardians) and staff members. This allows Creative World School to gather firsthand information about the school's performance and identify areas for improvement or potential issues.