For the top 25% of Cream shops, what was the median annual Net Sales?

According to Cream's 2025 Franchise Disclosure Document, the median annual Net Sales for the top 25% of Cream shops was $1,349,253. The FDD specifies that within this top quartile, 8 of the Item 19 Shops, representing 38%, met or exceeded the average annual Net Sales.

Net Sales, as defined in the Franchise Agreement, encompasses all revenue generated from operating the Item 19 Shops. This includes various forms of payment such as cash, checks, vouchers, credit and debit cards, and other credit transactions. Authorized discounts like employee discounts, free birthday scoops, good neighbor discounts, and loyalty rewards are deducted from the gross revenue to arrive at Net Sales.

However, Net Sales excludes certain items, specifically all federal, state, or municipal sales, use, or service taxes collected from customers and remitted to the appropriate taxing authority, as well as tips and gratuities collected for shop employees. Payments received from online group-bought deals, gift certificate or gift card programs, or other similar programs are included in Net Sales upon redemption. This financial performance representation provides potential franchisees with insight into the sales performance of the top-performing Cream shops, but the FDD also includes a disclaimer that individual results may vary and there is no assurance of earning as much.