What does the term 'franchisor' refer to in the Cream franchise disclosure document?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
To simplify the language in this franchise disclosure document (this "Disclosure Document"), "franchisor," "we," "us," or "our" means Jeni's Splendid Ice Creams Franchise, LLC, the franchisor. "You" means the person or entity who buys the franchise from us. If you are a corporation, partnership, limited liability company, or other business entity, your owners will have to guarantee your obligations and be bound by the provisions of the Franchise Agreement (as defined below) and Area Development Agreement (as defined below), and other agreements as described in this Disclosure Document.
We are an Ohio limited liability company. We began offering franchises of the type described in this Disclosure Document in August 2025. We do business under our corporate name, as "Jeni's Splendid Ice Creams," and as "Jeni's." Our principal business address is 401 North Front Street, Suite 300, Columbus, Ohio 43215, and our phone number is (614) 488-3224. We do not own or operate any Jeni's Ice Creams Scoop Shops (as defined below), though our affiliates do. We do not offer franchises in any other line of business. We do not conduct any business activities other than described in this Disclosure Document. We do not have any predecessors.
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 8–10)
What This Means (2025 FDD)
According to the 2025 Cream Franchise Disclosure Document, the terms "franchisor," "we," "us," or "our" refer to Jeni's Splendid Ice Creams Franchise, LLC. The document clarifies that "you" refers to the individual or entity purchasing the franchise. Cream is identified as an Ohio limited liability company that began offering franchises in August 2025. Cream operates under the names "Jeni's Splendid Ice Creams" and "Jeni's."
This definition is crucial for prospective franchisees as it clearly identifies the entity they will be contracting with. Understanding who the franchisor is helps in legal and business dealings, ensuring that franchisees know the responsible party for obligations and support. The FDD also specifies that if the franchisee is a business entity, the owners must guarantee the obligations under the Franchise Agreement and Area Development Agreement.
Cream's principal business address is 401 North Front Street, Suite 300, Columbus, Ohio 43215, and their phone number is (614) 488-3224. The FDD states that Cream does not own or operate any Jeni's Ice Creams Scoop Shops, though its affiliates do. Cream also specifies that it does not offer franchises in any other line of business and has no predecessors. This information helps potential franchisees understand the scope and focus of the franchisor's business activities.