What are Cream 'System Standards'?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
You must comply with all of the mandatory standards, specifications, operating procedures, and rules that we prescribe from time to time for operating a Jeni's Ice Creams Scoop Shop ("System Standards").
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 8–10)
What This Means (2025 FDD)
According to the 2025 FDD, Cream's 'System Standards' encompass the mandatory standards, specifications, operating procedures, and rules that Cream prescribes for operating a Jeni's Ice Creams Scoop Shop. These standards are subject to change over time, as determined by Cream.
For a prospective Cream franchisee, adhering to these System Standards is a requirement for operating their Shop. This means the franchisee must follow all guidelines set by Cream regarding how the business is run, from the products offered to the layout and design of the shop.
The FDD emphasizes that the Jeni's Ice Creams Scoop Shops operate using specified business formats, methods, procedures, designs, layouts, standards and specifications. Franchisees must be prepared to implement and maintain these standards to ensure consistency across all Cream locations and to uphold the brand's reputation.