Does Cream specify if the on-site opening support schedule will be before or after the Opening Date?

If you are developing your first Jeni's Ice Creams Scoop Shop, in addition to providing your Mandatory Trainees the Initial Training Program, we will send one or more of our representatives to your Shop to assist you with your Shop's grand opening for 5 days at no additional cost to you. We will determine the identity and quantity of the representative(s) we send to your Shop and the schedule for all such on-site opening support in our discretion (which may be before and/or after your Opening Date). If we determine that you need more than 5 days of opening support to bring your Shop into compliance with System Standards, and/or you request more than 5 days of opening support and we agree to provide it, you must pay our then-current fee for such additional assistance. If we determine that you need on-site opening support for your second or subsequent Jeni's Ice Creams Scoop Shop to satisfy the System Standards, and/or you request and we agree to provide any such on-site support for your second or subsequent Jeni's Ice Creams Scoop Shop, you must pay our then-current additional training fee, plus reimburse the out-of-pocket costs and expenses we incur in sending our trainer(s) to your Shop, including travel, food, accommodations, and living expenses.

Source: Item 23 — RECEIPTS (FDD pages 61–192)