Since when has Katelyn Gregg served as the Director, Franchise Business Leader for Cream?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
Ms. Gregg has served in multiple roles with us and our Parent since April 2018, including most recently as our and our Parent's Director, Franchise Business Leader since August 2025. Prior to that, Ms. Gregg served as Director of Real Estate from April 2023 to May 2025, and as Director of Shop Operations from April 2018 to April 2023. From May 2025 to August 2025, Ms. Gregg took a professional sabbatical. All positions with us and our Parent have been held from Columbus, Ohio.
Source: Item 2 — BUSINESS EXPERIENCE (FDD pages 10–11)
What This Means (2025 FDD)
According to Cream's 2025 Franchise Disclosure Document, Katelyn Gregg has held multiple roles with Cream and its parent company since April 2018. Most recently, she has served as the Director, Franchise Business Leader for Cream and its parent company since August 2025. Prior to this role, Ms. Gregg served as Director of Real Estate from April 2023 to May 2025, and as Director of Shop Operations from April 2018 to April 2023.
From May 2025 to August 2025, Ms. Gregg took a professional sabbatical. All of her positions with Cream and its parent company have been based in Columbus, Ohio.
This information is relevant to prospective Cream franchisees as it provides insight into the leadership team and their experience within the company. Knowing the background and tenure of key personnel like the Director, Franchise Business Leader can help franchisees assess the level of support and expertise they can expect from the franchisor.