Must all royalties, brand fund contributions, and other amounts owed to Cream be paid to be eligible for renewal?

According to Cream's 2025 Franchise Disclosure Document, a franchisee must have paid all royalties, brand fund contributions, and other amounts owed to Cream, its affiliates, and third-party suppliers to be eligible for franchise renewal. This requirement is part of a broader set of conditions that must be met to qualify for a renewal term.

Specifically, the franchisee must not have violated any provision of the Franchise Agreement or any other agreement with Cream or its affiliates during the 60-day period before giving written notice of election to acquire a successor franchise and on the date on which the term of the successor franchise commences. This includes ensuring that all financial obligations, such as royalties, brand fund contributions, and other amounts owed, are fully paid. Additionally, all required reports and statements must be submitted.

This condition ensures that franchisees seeking renewal are in good financial standing with Cream and have consistently met their contractual obligations. Failure to meet these financial obligations can prevent a franchisee from being granted a renewal term, potentially leading to the termination of their franchise operation at the end of the current term. Prospective franchisees should be aware of these requirements and maintain diligent financial records to ensure compliance and eligibility for renewal.