Does Cream review and either approve or disapprove a Shop to open for business?

According to Cream's 2025 Franchise Disclosure Document, Cream will review and either approve or disapprove a Shop to open for business. This is one of the key steps a franchisee must complete before opening their Cream shop.

Specifically, Cream's approval to open is dependent on several factors. These include obtaining Cream's approval of the premises, construction plans, and lease, securing all necessary permits and licenses, constructing the shop according to approved plans and standards, acquiring and installing all required fixtures, equipment, signage, and décor, obtaining pre-opening inventory and supplies, ensuring that the franchisee and their mandatory trainees meet training requirements, securing all required insurance policies, and fulfilling all other pre-opening requirements outlined in the Franchise Agreement.

This approval process is typical in franchising, as it allows Cream to maintain consistency and quality control across all locations. For a prospective franchisee, this means they must work closely with Cream and meet all specified requirements to gain final approval to open their shop. Failing to meet these requirements or deadlines could result in termination of the Franchise Agreement.