What does the Representations Statement for Cream say about statements made by the franchisor that are contrary to the FDD?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
Neither the Franchisor nor any of its affiliates, officers, employees or agents (including any | INITIAL: | franchise broker) has made a statement, promise or assurance to me concerning any matter | | related to the franchise (including those regarding advertising, marketing, training, support | | service or assistance provided by Franchisor) that is contrary to, or different from, the | | information contained in the FDD. | | My decision to purchase the franchise has not been influenced by any oral representations, | INITIAL: | assurances, warranties, guarantees or promises whatsoever made by the Franchisor or any of | | its officers, employees or agents (including any franchise broker), including as to the | | likelihood of success of the franchise.
Source: Item 23 — RECEIPTS (FDD pages 61–192)
What This Means (2025 FDD)
According to Cream's 2025 Franchise Disclosure Document, the Representations Statement emphasizes that a franchisee's decision to purchase the franchise should not be influenced by any oral representations, assurances, warranties, guarantees, or promises made by Cream or its representatives that contradict the information provided in the Franchise Disclosure Document (FDD). This statement is designed to ensure that prospective franchisees rely solely on the documented information within the FDD when making their investment decision.
The document explicitly states that neither Cream nor its affiliates, officers, employees, or agents are authorized to make any statements, promises, or assurances concerning any matter related to the franchise that is contrary to or different from the information contained in the FDD. This includes aspects such as advertising, marketing, training, support, service, or assistance provided by Cream. By initialing this section of the receipt, the franchisee acknowledges that they have not relied on any information outside of the FDD.
This provision protects both Cream and the franchisee. It ensures that Cream is not held liable for any undocumented claims or promises made by its representatives, while also encouraging the franchisee to conduct thorough due diligence based on the official documentation. Franchisees are advised to seek professional advice from lawyers and accountants and consult with existing franchisees to fully understand the risks and opportunities associated with investing in a Cream franchise.