Where has Regis Duffy held all positions with Cream and its Parent?

According to Cream's 2025 Franchise Disclosure Document, Regis Duffy has held all positions with Cream and its Parent company in Columbus, Ohio. Specifically, Mr. Duffy has served as Cream's Vice President of Shops since June 2025, which is when Cream was formed. He has also served as the Parent's Vice President of Shops since July 2018.

For a prospective Cream franchisee, this indicates that the leadership and decision-making related to shop operations, overseen by Mr. Duffy, are based out of the Columbus, Ohio location. This geographic concentration of leadership is also true for other key positions within Cream, such as the Interim Chief Executive Officer, Executive Vice President, Chief Operating Officer, Chief Financial Officer, Chief Marketing Officer, and Chief People Officer.

Knowing that key leadership roles are based in Columbus, Ohio, could be beneficial for franchisees as it may streamline communication and support processes. However, it's important for prospective franchisees to understand how this centralized structure impacts decision-making and support for franchise locations, especially those located outside of Ohio. It would be prudent to inquire about the support infrastructure and communication protocols in place to ensure effective collaboration between the corporate office and individual franchise locations.