What operating assets does Cream designate as meeting System Standards for quality, design, appearance, function, and performance?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
Once you receive our approval of your Lease, you must promptly apply for permits and other local licenses necessary to complete the construction outlined in your Construction Plans. We may require that you use suppliers we approve or designate to manage your permit and licensing applications. After signing your Lease and obtaining necessary permits, you must promptly begin to develop and outfit your Shop in accordance with the Construction Plans we have approved, at your cost, including that you must promptly obtain all required zoning changes, planning consents, building, utility, sign and business and other permits, consents and licenses necessary to lawfully open and operate your Shop. You may not modify the Construction Plans in any manner without our approval of such modifications. You must ensure that your Shop is designed and constructed in all respects in accordance with the Construction Plans we have approved. You must also, at your cost, to do all things necessary to develop and prepare your Shop for opening in accordance with this Agreement and our System Standards (defined in Section 4.E) including that you must:
- (1) obtain and install the operating assets we designate from time to time as meeting our System Standards for quality, design, appearance, function, and performance, including: (i) the computer hardware, software, and point-of-sale system (collectively, the "Computer System"), and (ii) all other fixtures, furniture, equipment, furnishings, and signage and other assets we specify as meeting our System Standards;
Source: Item 23 — RECEIPTS (FDD pages 61–192)
What This Means (2025 FDD)
According to Cream's 2025 Franchise Disclosure Document, the operating assets that Cream designates as meeting its System Standards for quality, design, appearance, function, and performance include the computer hardware, software, and point-of-sale system (collectively, the Computer System). In addition to the Computer System, Cream also specifies all other fixtures, furniture, equipment, furnishings, and signage as meeting their System Standards.
As a Cream franchisee, it is imperative to obtain and install these designated operating assets to ensure compliance with Cream's standards. This requirement helps maintain uniformity and quality across all Cream locations, contributing to the brand's image and customer experience.
Prospective franchisees should carefully review the specific requirements for these assets and factor in the costs associated with obtaining and installing them. Franchisees must use suppliers approved or designated by Cream to manage permit and licensing applications.