What materials or information related to the possible transaction can Cream request from the Cream franchisee?

According to the 2025 FDD, Cream can request evidence from the franchisee to demonstrate that appropriate actions have been taken to facilitate the transfer of the Cream shop. This includes providing documentation related to the transfer of necessary business licenses, insurance policies, and material agreements, or obtaining new ones, all in accordance with Cream's System Standards. Cream retains the right to review all information regarding the shop that the franchisee provides to the transferee. Cream can correct any information it believes is inaccurate. Also, Cream can provide the transferee copies of any reports that the franchisee has given Cream or that Cream has created regarding the shop.

This means that if a franchisee wants to sell their Cream shop, they must provide Cream with evidence that they have taken the necessary steps to transfer the business legally and operationally. This could include showing that they have transferred or obtained the required licenses and insurance. Cream has the power to scrutinize all the information shared between the franchisee and the potential buyer to ensure accuracy and consistency with their records.

For a prospective Cream franchisee, this highlights the importance of maintaining accurate records and complying with all System Standards. It also emphasizes that Cream has significant oversight in the transfer process to protect the brand and ensure a smooth transition. The franchisee should be prepared to provide comprehensive documentation and cooperate fully with Cream's requests during a transfer.