What insurance certificates must a Cream franchisee obtain to demonstrate compliance with insurance requirements?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
During the Term, you must maintain in force at your sole expense the types and amounts of insurance that we require and that comply with the terms of your Lease. We reserve the right to require that you obtain all or a portion of your insurance policies from a designated supplier and on the terms and according to the specifications we approve. The liability insurance must cover claims for bodily and personal injury, death, and property damage caused by or occurring in connection with your Shop's operation or activities of your personnel in the course of their employment. All of these policies must contain the minimum coverage we prescribe from time to time and must have deductibles not to exceed the amounts we specify. We may periodically increase the amounts of coverage required under these insurance policies and/or require different or additional insurance coverages (including reasonable excess liability insurance) at any time. These insurance policies must be purchased from licensed insurers having a rating of "A/VIII" or higher by
Source: Item 23 — RECEIPTS (FDD pages 61–192)
What This Means (2025 FDD)
According to Cream's 2025 Franchise Disclosure Document, franchisees must maintain the types and amounts of insurance that Cream requires, complying with the terms of their lease throughout the term of the agreement. Cream retains the right to mandate that franchisees secure their insurance policies from a designated supplier, adhering to terms and specifications approved by Cream.
The liability insurance coverage must extend to claims involving bodily and personal injury, death, and property damage resulting from the Cream shop's operations or the activities of its personnel during employment. These insurance policies must meet the minimum coverage amounts that Cream prescribes and have deductibles that do not exceed the amounts Cream specifies.
Cream has the discretion to periodically increase the required coverage amounts under these insurance policies or to mandate different or additional insurance coverages, including reasonable excess liability insurance, at any time. Furthermore, these insurance policies must be purchased from licensed insurers holding a rating of "A/VIII" or higher.