What does 'franchisor,' 'we,' 'us,' or 'our' refer to in the Cream franchise disclosure document?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
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To simplify the language in this franchise disclosure document (this "Disclosure Document"), "franchisor," "we," "us," or "our" means Jeni's Splendid Ice Creams Franchise, LLC, the franchisor. "You" means the person or entity who buys the franchise from us. If you are a corporation, partnership, limited liability company, or other business entity, your owners will have to guarantee your obligations and be bound by the provisions of the Franchise Agreement (as defined below) and Area Development Agreement (as defined below), and other agreements as described in this Disclosure Document.
We are an Ohio limited liability company. We began offering franchises of the type described in this Disclosure Document in August 2025. We do business under our corporate name, as "Jeni's Splendid Ice Creams," and as "Jeni's." Our principal business address is 401 North Front Street, Suite 300, Columbus, Ohio 43215, and our phone number is (614) 488-3224. We do not own or operate any Jeni's Ice Creams Scoop Shops (as defined below), though our affiliates do. We do not offer franchises in any other line of business. We do not conduct any business activities other than described in this Disclosure Document. We do not have any predecessors.
A list of the names and addresses of our agents for service of process is attached to this Disclosure Document as Exhibit A.
Our Parent and Affiliates
Our parent is Jeni's Splendid Ice Creams, LLC ("Parent"). Parent owns the Jeni's® trademark and other trademarks, service marks, logos, and commercial symbols we periodically authorize (the "Marks") and licenses the Marks and other intellectual property rights to us for use by our franchisees. Parent is also the designated supplier to franchisees of the Proprietary Products (as defined in Item 8). Parent has owned and operated Jeni's Ice Creams Scoop Shops since 2002. Parent shares our principal business address. Except as described in this paragraph, we do not have any parents, predecessors, or other affiliates required to be disclosed in Item 1.
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 8–10)
What This Means (2025 FDD)
According to the 2025 Cream Franchise Disclosure Document, the terms 'franchisor,' 'we,' 'us,' or 'our' refer to Jeni's Splendid Ice Creams Franchise, LLC. The document specifies that 'you' refers to the individual or entity purchasing the franchise. If the franchisee is a business entity, such as a corporation or LLC, the owners must guarantee the franchisee's obligations under the Franchise Agreement and Area Development Agreement.
Cream is an Ohio limited liability company that began offering franchises in August 2025. The company operates under the names 'Jeni's Splendid Ice Creams' and 'Jeni's.' While Cream does not own or operate any Jeni's Ice Creams Scoop Shops directly, its affiliates do. The company's principal business address is 401 North Front Street, Suite 300, Columbus, Ohio 43215, and its phone number is (614) 488-3224. Cream focuses solely on franchising Jeni's Ice Creams Scoop Shops and does not engage in any other business activities.
The FDD also identifies Jeni's Splendid Ice Creams, LLC ('Parent') as Cream's parent company. The Parent owns the Jeni's trademarks, service marks, logos, and commercial symbols, licensing these to Cream for use by its franchisees. The Parent also acts as the designated supplier of Proprietary Products to Cream franchisees. The Parent has been operating Jeni's Ice Creams Scoop Shops since 2002 and shares the same principal business address as Cream.