Has the Cream franchisor made any promises regarding advertising that are not in the FDD?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
Neither the Franchisor nor any of its affiliates, officers, employees or agents (including any | INITIAL: | franchise broker) has made a statement, promise or assurance to me concerning any matter | | related to the franchise (including those regarding advertising, marketing, training, support | | service or assistance provided by Franchisor) that is contrary to, or different from, the | | information contained in the FDD. My decision to purchase the franchise has not been influenced by any oral representations, | INITIAL: | assurances, warranties, guarantees or promises whatsoever made by the Franchisor or any of | | its officers, employees or agents (including any franchise broker), including as to the | | likelihood of success of the franchise.
Source: Item 23 — RECEIPTS (FDD pages 61–192)
What This Means (2025 FDD)
According to the 2025 FDD, Cream states that franchisees should not rely on any promises or assurances from the franchisor or its agents that are not explicitly written in the Franchise Disclosure Document. This includes statements related to advertising, marketing, training, support, service, or assistance. Cream emphasizes that all rights and responsibilities of both the franchisee and franchisor are detailed within the franchise agreements themselves.
Cream underscores that a franchisee's decision to invest should not be based on any verbal assurances, warranties, guarantees, or promises made by the franchisor or its representatives, including any claims about the potential success of the franchise. Prospective franchisees are advised to seek professional counsel from lawyers and accountants to review the franchise documents and to consult with existing franchisees to understand the risks involved.
This acknowledgement aims to protect both the franchisee and Cream by ensuring that all expectations and obligations are clearly defined in writing. It prevents misunderstandings or disputes that could arise from relying on undocumented claims or promises. By signing this acknowledgement, the franchisee confirms they have not been influenced by any representations outside of the official FDD and agreements.