Does the Cream franchisor control the location of the Initial Training Program?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
t the excess against the amounts we otherwise would debit from your account during the following period.
4. TRAINING AND ASSISTANCE.
A. INITIAL TRAINING PROGRAM.
For the first Jeni's Ice Creams Scoop Shop that you develop, prior to your Opening Date, you (or if you are conducting business as an Entity, your Principal Owner) and your Shopkeeper (if applicable) (together, the "Mandatory Trainees") must complete a training program conducted by us on the material aspects of operating a Jeni's Ice Creams Scoop Shop (the "Initial Training Program") to our satisfaction. We will control the substance and duration of our Initial Training Program, which will be held at a location of our choice, which may be virtual. If this is the first Jeni's Ice Creams Scoop Shop you develop, we will provide the Initial Training Program for up to three attendees that you select and we approve, at no cost to you, which must include your Mandatory Trainees, provided all attendees attend the Initial Training Program at the same time. We may vary the contents or duration of the Initial Training Program based on the experience, role, responsibilities of your attendees and other factors we determine. We will also determine the timing, dates, and schedule of the Initial Training Program. If we determine that the Mandatory Trainees cannot complete the Initial Training Program to our satisfaction, we may terminate this Agreement. If the Mandatory Trainees complete our Initial Training Program to our satisfaction and do not expressly and promptly request additional training after completion of the Initial Training Program, then you and they will be deemed to have been trained sufficiently to operate a Jeni's Ice Creams Scoop Shop.
We may charge you our then-current fee for the Initial Training Program if: (a) you request that more than three persons attend the Initial Training Program for your first Jeni's Ice Creams Scoop
Shop, and we approve such persons to attend; (b) we provide any portion of the Initial Training Program more than once to accommodate your attendees; and/or (c) you request and/or we require that your Mandatory Trainees attend the Initial Training Program for the second or subsequent Jeni's Ice Creams Scoop Shop you develop. As of the Effective Date, our fee for the Initial Training Program is $1,000 per attendee, but we may modify thi
Source: Item 23 — RECEIPTS (FDD pages 61–192)
What This Means (2025 FDD)
According to the 2025 FDD, Cream does control the location of the Initial Training Program. The FDD states that the Initial Training Program will be held at a location of Cream's choice, which may be virtual.
For franchisees developing their first Cream Scoop Shop, Cream will provide the Initial Training Program for up to three attendees selected and approved by Cream, including the Mandatory Trainees, at no cost, provided all attendees attend at the same time. Cream also determines the timing, dates, and schedule of the Initial Training Program.
Cream may charge a fee for the Initial Training Program if more than three people attend for the first shop, if any portion of the training program is provided more than once, or if Mandatory Trainees attend the Initial Training Program for a second or subsequent Cream Scoop Shop. As of the Effective Date, this fee is $1,000 per attendee and may be modified by up to 10% per year on a compounding basis. Cream may also deny requests for additional attendees at the Initial Training Program, other than the Mandatory Trainees for the first Cream Scoop Shop, for any reason.