What is the fee for additional site evaluation visits for a Cream franchise, if required or requested?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
t our prior approval. If we approve the relocation of your Shop, you must pay a relocation fee of $7,500, plus reimbursement of our out-of-pocket expenses processing the change, including legal fees.
You agree to send us all of the information we require for the proposed site. We will make all determinations about whether to approve or disapprove a site based on our then-current criteria, which may change periodically. We are not obligated to visit any site you propose for your Shop in person, though we may elect to do so. We will not charge a fee in connection with the first such site evaluation visit we elect to conduct; however, if we require, or if you request, any additional site evaluation visits (with respect to the same site or alternative sites), you must pay us $2,000 per site evaluation visit, plus reimburse the out-of-pocket costs and expenses we and our representatives incur, including travel, food, accommodations, and third-party fees. If we recommend, approve, or give you information regarding a site for the Premises, that is not a representation or warranty of any kind, express or implied, of its suitability for a Jeni's Ice Creams Scoop Shop or any other purpose. Our recommendation and/or approval of any site indicates only that the site meets our then-current minimum criteria which have been established for our own purposes and are not intended to be relied on by you as an indicator of success. You agree that you are not relying on our site approval for your benefit. You further acknowledge that you have been advised to conduct your own indep
Source: Item 23 — RECEIPTS (FDD pages 61–192)
What This Means (2025 FDD)
According to Cream's 2025 Franchise Disclosure Document, the company does not charge a fee for the first site evaluation visit. However, if Cream requires or the franchisee requests additional site evaluation visits for the same site or alternative sites, the franchisee must pay Cream $2,000 per site evaluation visit.
In addition to the $2,000 fee, the franchisee is also responsible for reimbursing Cream's out-of-pocket costs and expenses. These expenses include travel, food, accommodations, and any third-party fees incurred by Cream and its representatives during the site evaluation visit.
It is important to note that any recommendation, approval, or information provided by Cream regarding a site does not constitute a representation or warranty of its suitability for a Cream shop. The franchisee is advised to conduct their own independent investigation before selecting a site for approval, as Cream is not responsible if the selected site fails to meet the franchisee's expectations.