What is the earliest date before the expiration of the current agreement that a Cream franchisee can provide written notice to acquire a successor franchise?

According to the 2025 FDD, a Cream franchisee seeking to renew their franchise agreement must provide written notice of their intent to acquire a successor franchise within a specific timeframe. To be eligible for renewal, the franchisee must notify Cream no more than 270 days and no less than 180 days before the expiration of the current franchise agreement. Therefore, the earliest date a Cream franchisee can provide written notice to acquire a successor franchise is 270 days before the current agreement's expiration.

This notification period is crucial because it allows Cream to assess the franchisee's compliance with the agreement and to plan for the future of the franchise location. The franchisee must have substantially complied with the agreement throughout its term, maintained possession of the premises under an approved lease, and be willing to remodel or modify the shop to meet current system standards. Additionally, the franchisee must pay the renewal fee, which is 50% of the then-current initial franchise fee.

Missing this window means the franchisee may lose the opportunity to renew their franchise. Cream is not obligated to offer a renewal if the franchisee fails to meet these conditions, regardless of whether Cream had the right to terminate the agreement during the original term. This policy ensures that only franchisees who have consistently met Cream's standards and obligations are granted the privilege of continuing their business under the Cream brand.