What is Cream's definition of 'Confidential Information' regarding software and technology?

According to Cream's 2025 Franchise Disclosure Document, Confidential Information includes any software or technology proprietary to the Cream system. This encompasses login credentials, the software's source code, and any data, reports, or materials generated by the software or similar technology.

Cream retains ownership of all Confidential Information, granting franchisees only the right to use it as specified for operating their shops during the term of the franchise agreement. Franchisees do not acquire any other interest in the confidential information. Cream considers this information proprietary and includes its trade secrets, disclosing it only under the condition that franchisees protect it.

Unauthorized use or disclosure of Cream's Confidential Information is considered an unfair method of competition and a breach of trust, potentially causing irreparable harm to Cream and its affiliates. Franchisees are responsible for ensuring that their employees and representatives who have access to this information also adhere to these confidentiality requirements. This extends to adopting and maintaining security measures to prevent unauthorized use or disclosure, such as restricting access to key personnel and requiring confidentiality agreements.