Does Cream charge a fee related to financial performance reporting?
Cream Franchise · 2025 FDDAnswer from 2025 FDD Document
Other Costs means all other costs other than as specifically counted above, including meals and travel expenses, shop experience, supplier services and fees, software and technology costs, marketing costs, and charitable donations.
It does not include any interest or financing costs, deduction for depreciation or amortization, and/or any income or other types of taxes.
Other costs does not include an imputed Technology Fee.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 51–57)
What This Means (2025 FDD)
Based on the 2025 FDD, there is no explicit mention of Cream charging a fee related to financial performance reporting. However, the document does mention several fees that franchisees should be aware of.
Item 19 of Cream's FDD details the financial performance representations of company-owned stores, but it does not specify any fees associated with franchisees reporting their financial data. The FDD outlines various costs and expenses, such as COGS (Cost of Goods Sold), operating expenses, credit card fees, partnership fees, and other costs, but these are related to the operation of the business rather than the act of reporting financial performance.
While an "imputed Technology Fee" is mentioned as not included in "Other costs", this appears to relate to internal accounting for corporate-owned stores rather than a fee charged to franchisees. Since the FDD does not explicitly state that Cream charges a fee for financial performance reporting, prospective franchisees should directly confirm with Cream whether such a fee exists and under what circumstances it is applied.