Under what circumstances will Crawlspace Medic provide remedial on-site training and assistance at a franchisee's premises?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
- b. upon your request, or as we determine to be appropriate, provide remedial on-site training and assistance at your premises.
For any on-site remedial training, you must reimburse all costs for the services of our trainer, including but not limited to the trainer's then-current per diem fee and all travel-related expenses, such as transportation, meals and lodging (Franchise Agreement, Section 7.5).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–29)
What This Means (2024 FDD)
According to Crawlspace Medic's 2024 Franchise Disclosure Document, Crawlspace Medic will provide remedial on-site training and assistance at a franchisee's premises under two circumstances. First, Crawlspace Medic will provide this training upon the franchisee's request. Second, Crawlspace Medic will provide this training when Crawlspace Medic determines it to be appropriate.
However, the franchisee is responsible for reimbursing Crawlspace Medic for all costs associated with the remedial on-site training. These costs include the trainer's per diem fee, transportation, meals, and lodging. This means that while Crawlspace Medic may offer the training, the franchisee will bear the financial burden of receiving it.
This arrangement is fairly typical in franchising. Franchisors often provide additional support, but it's common for franchisees to cover the associated expenses. A prospective Crawlspace Medic franchisee should factor these potential costs into their budget and be prepared to cover them if remedial training is needed.