Is there a follow-up training period at the franchisee's location after the initial Crawlspace Medic training?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
pair | 1 | 16 | Columbia, SC | | Procedures | | | | | Total | 11 | 48 | | Prior to opening your franchised Crawlspace Medic business, you and up to two of your employees need to successfully complete our training program, which is conducted at our headquarters in Columbia, South Carolina, or at another location we designate based on our discretion. The Crawlspace Medic pre-opening training program lasts for approximately four weeks for you or your operating principal(s) and two weeks for your field technicians at our headquarters. This is followed by one week at your location within 30 days after opening. The franchise owner(s) must attend and there is no charge for training a total of up to two additional people as part of your initial fee.
The Operations Manual is the basis of our pre-opening training program in addition to hands on training in "classroom" and field settings.
We provide our training on an "as-needed" basis, approximately 4 to 6 times per year, typically every 8 to 12 weeks. We may change our training program at any time at our discretion. Our training program is conducted under the supervision of Evan Wilson who has operated the original business for the franchised concept since 2014. Training will include standards for operations, management and marketing.
If you do not complete our Pre-Opening Training Program to our satisfaction, we reserve the right to terminate the Franchise Agreement.
We may conduct mandatory or optional additional training programs, including an annual conference or national business meeting. If we require it, you must attend mandatory training programs that we offer for up to five (5) days each year, and an annual conference or national business meeting for up to three (3) days each year, at a location we designate. Failure to attend mandatory training, including an annual conference or business meeting is a default under the Franchise Agreement. We reserve the right to impose a reasonable fee for tuition and/or attendance for all additional training programs, including the annual business meeting or conference. You must also pay your transportation, lodging, meals and other expenses to attend any mandatory training program.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–29)
What This Means (2024 FDD)
According to Crawlspace Medic's 2024 Franchise Disclosure Document, after the initial training program held at their headquarters in Columbia, South Carolina, the franchisor provides on-site training at the franchisee's location. This follow-up training is for up to five days and occurs within 30 days after the franchise opens.
This on-site training is a crucial part of the initial support Crawlspace Medic provides to new franchisees. It allows the franchisee and their team to implement what they learned in the classroom in their own territory, with direct guidance from an experienced trainer. This can help ensure that the business starts strong and adheres to Crawlspace Medic's standards from day one.
In addition to the initial on-site training, Crawlspace Medic also offers remedial on-site training and assistance at the franchisee's location if they determine it to be appropriate or upon the franchisee's request. However, the franchisee is responsible for reimbursing all costs associated with this remedial training, including the trainer's per diem fee and all travel-related expenses.