Who is responsible for the ongoing maintenance and repairs to the computer and software used in a Crawlspace Medic franchise?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
We have no obligation to maintain, repair, update or upgrade your computer and software. At your cost, you must provide on-going maintenance and repairs to your computer and software. We cannot estimate the cost of maintaining, updating and upgrading your smart device or computer hardware and software because it will depend on the make and model of your device and computer, repair history, usage, local cost of computer maintenance services in your area and technological advances that we cannot predict.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–29)
What This Means (2024 FDD)
According to Crawlspace Medic's 2024 Franchise Disclosure Document, the franchisee is responsible for the ongoing maintenance and repairs to their computer and software. Crawlspace Medic has no obligation to maintain, repair, update, or upgrade the franchisee's computer and software. The franchisee must provide ongoing maintenance and repairs to their computer and software at their own cost.
The FDD specifies that Crawlspace Medic cannot estimate the cost of maintaining, updating, and upgrading the franchisee's smart device or computer hardware and software. This is because the cost will depend on factors such as the make and model of the device and computer, repair history, usage, local cost of computer maintenance services, and technological advances.
This means that a prospective Crawlspace Medic franchisee needs to factor in the cost of computer and software maintenance and repairs into their operating budget. These costs can vary significantly, and it is the franchisee's responsibility to budget accordingly. It is advisable to research local computer maintenance service costs to get a realistic estimate.