What are the product ordering procedures for Crawlspace Medic?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
| PROSPECT MANAGEMENT 33 | FINANCIAL MANAGEMENT 29 | |
|---|---|---|
| The Importance of Leads ◄ 33 | Basic Principles of Accounting ◄ 29 | |
| Follow-Up Procedures ◄ 33 | Record Retention ◄ 33 | |
| Tracking Leads/Advertising Effectiveness ◄ 33 | FRANCHISE REPORTING REQUIREMENTS 34 | |
| LOOKING FOR REFERRAL BUSINESS OPPORTUNITIES 34 | Required Reports ◄ 34 Marketing Contributions ◄ 34 | |
| SECTION E: OFFICE PROCEDURES (45 PAGES) | MAINTAINING THE FACILITY 36 | |
| HOURS OF OPERATION 1 | MAINTAINING VEHICLES 38 | |
| DAILY PROCEDURES 2 | Maintenance Schedule ◄ 38 | |
| Office Personnel ◄ 2 | SAFETY & SECURITY 40 | |
| Market Director ◄ 3 | Safety Rules ◄ 40 | |
| CUSTOMER SERVICE PROCEDURES 4 | Monthly Safety Training ◄ 41 | |
| Customer Service Philosophy ◄ 4 | OSHA Compliance & Requirements ◄ 42 | |
| Customer Service Commitment Standards ◄ 5 | Accident Reporting & Investigation ◄ 43 | |
| Quality Customer Service Development ◄ 6 | Workers' Compensation Issues ◄ 44 | |
| Handling Client Complaints ◄ 7 | Fire Safety ◄ 44 | |
| Client Feedback / Net Promoter Score (NPS®) ◄ 8 | ||
| Crawlspace Medic Warranty Program ◄ 9 | SECTION F: SERVICE PROCEDURES (37 | |
| MANAGING PERSONNEL 11 | PAGES) | |
| Motivating Team Members ◄ 11 | CUSTOMER SERVICE GUIDELINES 1 | |
| JOB FOLDER SYSTEM 13 | Customer Service Best Practices ◄ 1 | |
| USE OF THE SOFTWARE SYSTEM 15 | Damage to Client Property ◄ 3 | |
| SCHEDULING 16 | PRE-INSTALLATION STEPS 4 | |
| RECEIVING SERVICE & REPAIR CALLS 18 | Reviewing the Job ◄ 4 | |
| Handling Service Calls ◄ 18 | Preparing the Vehicle for Installation Jobs ◄ 5 | |
| Determining Nature of Service or Repair ◄ 19 | Required Tools & Equipment for | |
| Performing Necessary Repairs ◄ 19 | Installation Jobs ◄ 5 | |
| Communicating Repairs to the Client ◄ 19 | Pre-Installation Steps ◄ 5 | |
| PERMITTING PROCESS 20 | ONSITE PROCEDURES 7 | |
| INVOICING & JOB FILE CLOSEOUT PROCEDURES 21 | Arriving at the Client's House ◄ 7 | |
| Job File Closeout ◄ 21 | Conduct While in the Client's Home ◄ 8 | |
| Processing Credit Applications ◄ 23 | Installation Overview ◄ 9 | |
| Accepting Payment ◄ 23 | Installation Steps ◄ 9 | |
| Collections ◄ 24 | Structural Repair Procedures ◄ 10 | |
| INVENTORY MANAGEMENT 25 | French Drain Procedures ◄ 12 | |
| Product Ordering Procedures ◄ 25 | Vapor Barrier Procedures ◄ 14 | |
| Ordering From Approved Sup |
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 42)
What This Means (2024 FDD)
According to Crawlspace Medic's 2024 Franchise Disclosure Document, the franchise operations manual contains information regarding product ordering procedures. Specifically, the manual includes a section on "INVENTORY MANAGEMENT" which contains a subsection on "Product Ordering Procedures." Additionally, the manual outlines procedures for "Ordering From Approved Suppliers," "Changing Approved Suppliers," "Product Receiving Procedures," and "Inventory Reconciliation."
For a prospective Crawlspace Medic franchisee, this indicates that the franchisor has a defined system for how franchisees should manage their inventory, including how to order products. This likely includes a list of approved suppliers from which franchisees must purchase their products, as well as procedures for receiving and reconciling inventory to ensure accuracy and prevent losses.
It is important for a potential franchisee to carefully review these procedures in the operations manual to understand the requirements and restrictions regarding product ordering and inventory management. Understanding these procedures will help the franchisee maintain adequate inventory levels, control costs, and ensure compliance with Crawlspace Medic's standards.