On what page of the Crawlspace Medic manual can I find information about approved suppliers?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
| PROSPECT MANAGEMENT 33 | FINANCIAL MANAGEMENT 29 | |
|---|---|---|
| The Importance of Leads ◄ 33 | Basic Principles of Accounting ◄ 29 | |
| Follow-Up Procedures ◄ 33 | Record Retention ◄ 33 | |
| Tracking Leads/Advertising Effectiveness ◄ 33 | FRANCHISE REPORTING REQUIREMENTS 34 | |
| LOOKING FOR REFERRAL BUSINESS OPPORTUNITIES 34 | Required Reports ◄ 34 Marketing Contributions ◄ 34 | |
| SECTION E: OFFICE PROCEDURES (45 PAGES) | MAINTAINING THE FACILITY 36 | |
| HOURS OF OPERATION 1 | MAINTAINING VEHICLES 38 | |
| DAILY PROCEDURES 2 | Maintenance Schedule ◄ 38 | |
| Office Personnel ◄ 2 | SAFETY & SECURITY 40 | |
| Market Director ◄ 3 | Safety Rules ◄ 40 | |
| CUSTOMER SERVICE PROCEDURES 4 | Monthly Safety Training ◄ 41 | |
| Customer Service Philosophy ◄ 4 | OSHA Compliance & Requirements ◄ 42 | |
| Customer Service Commitment Standards ◄ 5 | Accident Reporting & Investigation ◄ 43 | |
| Quality Customer Service Development ◄ 6 | Workers' Compensation Issues ◄ 44 | |
| Handling Client Complaints ◄ 7 | Fire Safety ◄ 44 | |
| Client Feedback / Net Promoter Score (NPS®) ◄ 8 | ||
| Crawlspace Medic Warranty Program ◄ 9 | SECTION F: SERVICE PROCEDURES (37 | |
| MANAGING PERSONNEL 11 | PAGES) | |
| Motivating Team Members ◄ 11 | CUSTOMER SERVICE GUIDELINES 1 | |
| JOB FOLDER SYSTEM 13 | Customer Service Best Practices ◄ 1 | |
| USE OF THE SOFTWARE SYSTEM 15 | Damage to Client Property ◄ 3 | |
| SCHEDULING 16 | PRE-INSTALLATION STEPS 4 | |
| RECEIVING SERVICE & REPAIR CALLS 18 | Reviewing the Job ◄ 4 | |
| Handling Service Calls ◄ 18 | Preparing the Vehicle for Installation Jobs ◄ 5 | |
| Determining Nature of Service or Repair ◄ 19 | Required Tools & Equipment for | |
| Performing Necessary Repairs ◄ 19 | Installation Jobs ◄ 5 | |
| Communicating Repairs to the Client ◄ 19 | Pre-Installation Steps ◄ 5 | |
| PERMITTING PROCESS 20 | ONSITE PROCEDURES 7 | |
| INVOICING & JOB FILE CLOSEOUT PROCEDURES 21 | Arriving at the Client's House ◄ 7 | |
| Job File Closeout ◄ 21 | Conduct While in the Client's Home ◄ 8 | |
| Processing Credit Applications ◄ 23 | Installation Overview ◄ 9 | |
| Accepting Payment ◄ 23 | Installation Steps ◄ 9 | |
| Collections ◄ 24 | Structural Repair Procedures ◄ 10 | |
| INVENTORY MANAGEMENT 25 | French Drain Procedures ◄ 12 | |
| Product Ordering Procedures ◄ 25 | Vapor Barrier Procedures ◄ 14 | |
| Ordering From Approved Sup |
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 42)
What This Means (2024 FDD)
According to the 2024 Crawlspace Medic Franchise Disclosure Document, the table of contents for the Crawlspace Medic Franchise Operations Manual indicates that information on 'Ordering From Approved Suppliers' can be found on page 26. Additionally, the manual addresses 'Changing Approved Suppliers' also on page 26.
This is important for prospective franchisees because it highlights where to find the list of approved suppliers. Franchisees are typically required to purchase goods, supplies, and services from approved suppliers to maintain brand consistency and quality control. Knowing how to access this information is crucial for managing inventory and operational costs.
The Crawlspace Medic manual also includes information on product ordering procedures and product receiving procedures, as well as inventory reconciliation, all of which are important for franchisees to understand in order to manage their business effectively. The manual is a total of 293 pages.