What is the Crawlspace Medic Manual?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
| THIS FRANCHISE AGREEMENT (this "Agreement") is being entered into this | ||
|---|---|---|
| day of | , (the "Effective Date") by and between | |
| CSM Franchise Group, | ||
| LLC, a South Carolina | ||
| Limited Liability Company with its principal place of business at | ||
| 1049 2nd Avenue, Columbia, SC 29209 | ||
| (herein "Franchisor) and | ||
| , a, with its | ||
| principal place of business located at | ||
| and | ||
| 's | ||
| principal(s), an individual | ||
| residing at | and | |
| and, an individual residing at | ||
| ("Principal(s)") | ||
| Principal(s) shall be collectively referred to in this Agreement as the "Franchisee". |
RECITATIONS
Through the expenditure of considerable time, effort and money, Franchisor has developed and established a unique and distinctive crawlspace care and repair business which features, among other things, home moisture prevention and termite and water damage repair, using Franchisor's designs, and using Franchisor's confidential operations manual ("Manual") of business practices and policies, and Franchisor's distinctive trade dress, operations methods, sales techniques, inventory, procedures for management control and training, assistance, advertising, and promotional programs, all of which may be changed, improved or further developed by Franchisor at any time (taken together herein the "System"). Training will occur at Franchisor's headquarters and/or other affiliated outlet currently located in Columbia, South Carolina, and will be provided consistent with Franchisor's training manuals.
The System is identified by certain trade names, service marks**,** trademarks, logos, emblems and indicia of origin, including but not limited to the marks Crawlspace Medic service mark, as set forth in Attachment 1 and such other trade names, service marks, and trademarks as are now designated and may hereafter be designated or substituted by Franchisor for use in connection with the System (the "Marks").
Source: Item 22 — CONTRACTS (FDD page 42)
What This Means (2024 FDD)
According to the 2024 Crawlspace Medic FDD, the manual, also referred to as the confidential operations manual, contains the franchisor's business practices and policies. Crawlspace Medic developed this manual through considerable time, effort, and money. The manual may be changed, improved, or further developed by Crawlspace Medic at any time.
The manual is part of the Crawlspace Medic System, which includes designs, trade dress, operations methods, sales techniques, inventory, procedures for management control and training, assistance, advertising, and promotional programs. Franchisees gain access to the Confidential Operations Manual and other manuals and written materials that Crawlspace Medic may develop, which may be revised from time to time. These documents may be provided electronically or via the Internet, at Crawlspace Medic's discretion.
The Crawlspace Medic manual contains confidential information, and access to it requires franchisees and their employees to maintain confidentiality. Franchisees and their employees must agree to protect this information and not disclose it to unauthorized parties. This obligation extends beyond the term of the Franchise Agreement. The manual is considered a trade secret that provides a competitive advantage to Crawlspace Medic franchisees.