Will Crawlspace Medic include a listing for the franchisee's location on its website?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
l electronic mail sent by Franchisor. Franchisee shall not establish any website or other listing on the Internet except as provided and specifically permitted herein.
- 12.3.6. Franchisor has established a website that provides information about the System and the products and services offered by the Crawlspace Medic System (the "Website"). Franchisor has sole discretion and control over the Website. Franchisor shall include a listing on its Website linking Franchisee's Franchised Business location. Franchisee has no ownership or other proprietary rights to Franchisor's website and Franchisee will lose all rights to such link to Franchisee's location upon expiration or termination of this Agreement for any reason.
- 12.3.7. Franchisee shall pay all fees and expenses for technology required by this Agreement, including but not limited to, the costs of computer hardware and software, regularly recurring fees for software and Internet access, license fees, help desk fees, licensing or user-based fees for a franchise portal or a benchmarking platform. Currently this fee is 0.5% of Gross Revenue per unit per month.
- 12.4. Safety and Security of Premises. Franchisee is solely responsible for the safety and security of the Franchised Business location and vehicle(s), Franchisee's personnel, customers, agents and the general public. All matters of safety and security are within Franchisee's discretion and control, and Franchisee's indemnification obligations set forth in Section 15.6 hereof shall apply to any claims made against Franchisor regarding safety or security.
- 12.5. Prices.
Source: Item 22 — CONTRACTS (FDD page 42)
What This Means (2024 FDD)
According to the 2024 Crawlspace Medic Franchise Disclosure Document, Crawlspace Medic will include a listing for the franchisee's franchised business location on its website. Crawlspace Medic maintains sole discretion and control over the website. The franchisee does not gain any ownership or proprietary rights to Crawlspace Medic's website. Upon expiration or termination of the Franchise Agreement, the franchisee will lose all rights to the link to their location.
As a condition of the franchise agreement, franchisees are restricted from establishing any website or other listing on the Internet, except as specifically permitted by Crawlspace Medic. This clause ensures that all online representations of the brand are controlled and consistent. Franchisees are required to use the electronic mail account provided by Crawlspace Medic and must promptly respond to all electronic mail related to the franchised business on a daily basis.
Franchisees are responsible for all fees and expenses for technology required by the agreement. This includes costs for computer hardware and software, recurring fees for software and Internet access, license fees, help desk fees, and licensing or user-based fees for a franchise portal or benchmarking platform. Currently, this technology fee is 0.5% of gross revenue per unit per month. This fee structure means that as a franchisee's revenue grows, the technology expenses will also increase, aligning the cost with the business's performance.