What hardware is Crawlspace Medic currently requiring franchisees to have?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
You are required to use the hardware, software, system tools and processes as stated in the Operations Manual. Currently, you are required to have the following hardware and software.
Hardware: Desktop or laptop computer, All-In-One Printer/Copier/Fax/Scanner, High
Speed Internet Tablet computer
Software: QuickBooks Accounting Software, Vonigo
There are no contractual limitations on the frequency and cost of upgrades and/or updates to the above-described systems or programs. We may in the future modify or establish other sales reporting systems or project design methods, as we deem appropriate, for the accurate and expeditious reporting of Gross Revenue and delivery of our products and services. You must fully cooperate in implementing any such modifications at your expense.
We have no obligation to maintain, repair, update or upgrade your computer and software. At your cost, you must provide on-going maintenance and repairs to your computer and software. We cannot estimate the cost of maintaining, updating and upgrading your smart device or computer hardware and software because it will depend on the make and model of your device and computer, repair history, usage, local cost of computer maintenance services in your area and technological advances that we cannot predict.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 23–29)
What This Means (2024 FDD)
According to Crawlspace Medic's 2024 Franchise Disclosure Document, franchisees are required to have specific hardware to operate their business. This includes a desktop or laptop computer, an all-in-one printer/copier/fax/scanner, high-speed internet, and a tablet computer.
Crawlspace Medic franchisees must also use specific software, including QuickBooks Accounting Software and Vonigo. The FDD states that there are no contractual limitations on the frequency and cost of upgrades or updates to these systems or programs. Crawlspace Medic may also modify or establish other sales reporting systems or project design methods in the future, and franchisees must cooperate in implementing these changes at their own expense.
While Crawlspace Medic does not have an obligation to maintain, repair, update, or upgrade the franchisee's computer and software, the franchisee is responsible for the ongoing maintenance and repairs at their own cost. The cost of maintaining, updating, and upgrading these items will vary depending on factors such as the make and model of the device, repair history, usage, local costs of computer maintenance services, and technological advances.