Who has control over the Crawlspace Medic website?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
- 12.3.6. Franchisor has established a website that provides information about the System and the products and services offered by the Crawlspace Medic System (the "Website"). Franchisor has sole discretion and control over the Website. Franchisor shall include a listing on its Website linking Franchisee's Franchised Business location. Franchisee has no ownership or other proprietary rights to Franchisor's website and Franchisee will lose all rights to such link to Franchisee's location upon expiration or termination of this Agreement for any reason.
- 12.3.7. Franchisee shall pay all fees and expenses for technology required by this Agreement, including but not limited to, the costs of computer hardware and software, regularly recurring fees for software and Internet access, license fees, help desk fees, licensing or user-based fees for a franchise portal or a benchmarking platform. Currently this fee is 0.5% of Gross Revenue per unit per month.
- 12.4. Safety and Security of Premises. Franchisee is solely responsible for the safety and security of the Franchised Business location and vehicle(s), Franchisee's personnel, customers, agents and the general public. All matters of safety and security are within Franchisee's discretion and control, and Franchisee's indemnification obligations set forth in Section 15.6 hereof shall apply to any claims made against Franchisor regarding safety or security.
- 12.5. Prices. Subject to applicable law, Franchisor may recommend or set maximum prices for services and products offered by Franchisee, which may vary
Source: Item 22 — CONTRACTS (FDD page 42)
What This Means (2024 FDD)
According to the 2024 Crawlspace Medic Franchise Disclosure Document, Crawlspace Medic has sole discretion and control over the brand's website. The franchisor maintains a website that provides information about the Crawlspace Medic system, including the products and services offered. As part of the franchise agreement, the franchisor will include a listing on its website that links to the franchisee's specific franchised business location.
However, the franchisee has no ownership or proprietary rights to the Crawlspace Medic website. Upon expiration or termination of the Franchise Agreement, the franchisee will lose all rights to the link to their location on the website. This is a common practice in franchising, as it allows the franchisor to maintain brand consistency and control over the customer experience.
Furthermore, the franchisee is prohibited from establishing any website or other listing on the Internet except as specifically permitted by the franchisor. This restriction ensures that all online marketing and branding efforts align with the franchisor's overall strategy and standards. Franchisees are also required to use the electronic mail account provided by Crawlspace Medic and promptly respond to all electronic mail related to the franchised business on a daily basis.