What computer hardware and software is Crawlspace Medic currently requiring franchisees to use?
Crawlspace_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
automatically and irrevocably terminate, without any additional action or notice required by Franchisor, upon the expiration or earlier termination of this Agreement.
- 12.3.4. Franchisor may require Franchisee, at Franchisee's sole expense, to enter into software license agreements in the form that Franchisor requires for software Franchisor develops or acquires for use in the System. Currently this is Vonigo software.
- 12.3.5. Franchisee shall have and maintain adequate hardware and software in order to access the Internet at the speed required by Franchisor from time to time. Franchisee shall utilize the electronic mail account provided by Franchisor. Franchisee shall promptly read and respond to all electronic mail related to the Franchised Business no less often than on a daily basis and shall accept and acknowledge receipt of all electronic mail sent by Franchisor. Franchisee shall not establish any website or other listing on the Internet except as provided and specifically permitted herein.
- 12.3.6. Franchisor has established a website that provides information about the System and the products and services offered by the Crawlspace Medic System (the "Website"). Franchisor has sole discretion and control over the Website. Franchisor shall include a listing on its Website linking Franchisee's Franchised Business location.
Source: Item 22 — CONTRACTS (FDD page 42)
What This Means (2024 FDD)
According to the 2024 Crawlspace Medic FDD, franchisees must acquire and maintain sufficient hardware and software to access the internet at speeds mandated by Crawlspace Medic. Franchisees are required to use the email account provided by Crawlspace Medic and must check and respond to all emails concerning the franchised business daily. Franchisees are prohibited from creating any websites or internet listings unless specifically allowed by Crawlspace Medic.
Crawlspace Medic may require franchisees to enter into software license agreements for software that Crawlspace Medic develops or acquires for use within its system. Currently, the required software is Vonigo.
Franchisees are responsible for all technology-related fees and expenses, including the costs of computer hardware and software, recurring software and internet access fees, license fees, help desk fees, and any licensing or user-based fees for a franchise portal or benchmarking platform. Currently, this technology fee is 0.5% of gross revenue per unit per month.