Under what condition can a Crave Cookies franchisee substitute a recipe?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.5 Preparation. Franchisee shall follow all recipes prescribed by Crave Cookies Franchising, LLC, including, without limitation, use of all ingredients specified or authorized by Crave Cookies Franchising, LLC, and only such ingredients. Franchisee shall prepare and serve
all food products in a high-quality manner that meets or exceeds the customer's reasonable expectations and all applicable System Standards. Franchisee shall not substitute any recipe prescribed by Crave Cookies Franchising, LLC, unless Franchisee receives express written permission from Crave Cookies Franchising, LLC to make a substitution.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, franchisees must adhere to the recipes prescribed by Crave Cookies, LLC. This includes using only the ingredients specified or authorized by Crave Cookies, LLC.
However, a Crave Cookies franchisee can substitute a recipe if they receive express written permission from Crave Cookies, LLC to make a substitution. This means that franchisees cannot independently alter or change any recipes without prior approval from the franchisor.
This requirement ensures consistency and quality control across all Crave Cookies locations, maintaining brand standards and customer expectations. It is important for prospective franchisees to understand that they will need to seek and obtain written approval for any recipe modifications they wish to implement.