What triggers the payment of the special inspection fee for a Crave Cookies franchise?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Special inspection fee | Currently $600, plus our out-of-pocket costs | On demand | Payable only if we conduct an inspection of your business because of a governmental report, customer complaint or other customer feedback, or your default or non-compliance with any system specification. |
Source: Item 6 — OTHER FEES (FDD pages 11–15)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, a franchisee may be required to pay a special inspection fee. This fee, currently set at $600 plus out-of-pocket costs, is triggered if Crave Cookies conducts an inspection of the franchisee's business due to specific issues. These issues include a governmental report, a customer complaint or other customer feedback, or the franchisee's default or non-compliance with any system specification.
This means that if a Crave Cookies location receives negative attention from a government agency, faces numerous customer complaints, or fails to adhere to the brand's operational standards, the franchisee could be subject to this special inspection. The fee covers the cost of the inspection itself, as well as any expenses incurred by Crave Cookies, such as travel costs, during the inspection.
For a prospective Crave Cookies franchisee, this highlights the importance of maintaining high operational standards and promptly addressing customer concerns. Failure to do so could result in unexpected inspection fees, adding to the overall cost of running the franchise. It is also important to note that the fee is payable on demand, meaning Crave Cookies can require immediate payment upon completion of the inspection.