What training programs is the Principal Executive of a Crave Cookies franchise required to complete?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.4 New Franchisee Training. Franchisee's Principal Executive and General Manager if applicable, must complete Crave Cookies Franchising's training program for new franchisees to Crave Cookies Franchising's satisfaction at least four weeks before opening the Business.
- 7.12 Post-Opening Training. Crave Cookies Franchising may at any time require that the Principal Executive and/or any other employees complete training programs, in any format and in any location determined by Crave Cookies Franchising.
Crave Cookies Franchising may charge a reasonable fee for any training programs.
If a training program is held at a location which requires travel by the Principal Executive or any other employee, then Franchisee shall pay all travel, living and other expenses.
- (d) Pre-Opening Training. Crave Cookies Franchising shall make available its standard pre-opening training to the Principal Executive and up to 2 other team members, at Crave Cookies Franchising's headquarters and/or at a Crave Cookies business designated by Crave Cookies Franchising. Crave Cookies Franchising shall not charge any fee for this training. Franchisee is responsible for its own travel, lodging, meal, and other out-of-pocket expenses. Crave Cookies Franchising reserves the right to vary the length and content of the initial training program based on the experience and skill level of any individual attending the program.
- 7.20 Meetings. The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone conference calls) that Crave Cookies Franchising requires, including any national or regional brand conventions.
Franchisee shall not permit the Principal Executive to fail to attend more than three consecutive required meetings.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 33)
What This Means (2025 FDD)
According to the 2025 Crave Cookies Franchise Disclosure Document, the Principal Executive is required to complete an initial training program and may be required to complete additional training programs.
The Principal Executive, along with the General Manager if applicable, must complete Crave Cookies's training program for new franchisees to Crave Cookies's satisfaction at least four weeks before opening the Business. This initial training is standard and made available to the Principal Executive and up to 2 other team members, held at Crave Cookies's headquarters or a designated Crave Cookies business. Crave Cookies does not charge a fee for this training, but the franchisee is responsible for travel, lodging, meals, and other out-of-pocket expenses.
Crave Cookies also retains the right to mandate post-opening training programs for the Principal Executive and other employees at any time, in any format, and at any location they determine. Crave Cookies may charge a reasonable fee for these training programs, and the franchisee is responsible for all travel, living, and other expenses if the training program requires travel. Furthermore, the Principal Executive is expected to attend all in-person and remote meetings required by Crave Cookies, including national or regional brand conventions, and cannot miss more than three consecutive required meetings.