What training program must the Crave Cookies Principal Executive or local general manager complete?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- (a) Management. The Business must at all times be under the supervision of the Principal Executive or a local general manager who has completed Crave Cookies Franchising's training program.
- 6.4 New Franchisee Training. Franchisee's Principal Executive and General Manager if applicable, must complete Crave Cookies Franchising's training program for new franchisees to Crave Cookies Franchising's satisfaction at least four weeks before opening the Business.
- (d) Pre-Opening Training. Crave Cookies Franchising shall make available its standard pre-opening training to the Principal Executive and up to 2 other team members, at Crave Cookies Franchising's headquarters and/or at a Crave Cookies business designated by Crave Cookies Franchising. Crave Cookies Franchising shall not charge any fee for this training. Franchisee is responsible for its own travel, lodging, meal, and other out-of-pocket expenses. Crave Cookies Franchising reserves the right to vary the length and content of the initial training program based on the experience and skill level of any individual attending the program.
- 7.12 Post-Opening Training. Crave Cookies Franchising may at any time require that the Principal Executive and/or any other employees complete training programs, in any format and in any location determined by Crave Cookies Franchising.
Crave Cookies Franchising may charge a reasonable fee for any training programs.
If a training program is held at a location which requires travel by the Principal Executive or any other employee, then Franchisee shall pay all travel, living and other expenses.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, the Principal Executive or a local general manager must complete Crave Cookies Franchising's training program. This ensures that the business is always under the supervision of someone who has been trained by the franchisor.
Specifically, the FDD states that the Principal Executive and General Manager, if applicable, must complete Crave Cookies Franchising's training program for new franchisees to Crave Cookies Franchising's satisfaction at least four weeks before opening the Business. This initial training is standard for new franchisees and is intended to equip them with the knowledge and skills necessary to successfully launch and operate their Crave Cookies location.
Crave Cookies also offers pre-opening training to the Principal Executive and up to two additional team members at its headquarters or a designated Crave Cookies business. While Crave Cookies does not charge a fee for this training, the franchisee is responsible for covering their own travel, lodging, meal, and other out-of-pocket expenses. The franchisor reserves the right to modify the length and content of the training program based on the attendee's experience and skill level. Furthermore, Crave Cookies may at any time require that the Principal Executive and/or any other employees complete additional training programs, in any format and location determined by Crave Cookies Franchising, for which they may charge a reasonable fee, with the franchisee responsible for all associated travel and living expenses.