Is there a fee for the initial Crave Cookies training, and if so, for how many people?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
reated by the franchisor/corporate.
There is no fee for up to 3 people to attend training, Principal Executive must attend and up to 2 additional team members. You must pay the travel and living expenses of your employees or managers attending training.
You must attend training. You may send any additional persons to training that you want (up to the maximum described above). You must complete training to our satisfaction at least four weeks before opening your business. You will be required to pass a test which evaluates your understanding for the content and franchise operating content as covered in the training program. Should you fail to pass the test or complete the initial training, we have the right to terminate the franchise agreement with no refund of the initial franchise fee.
Your business must at all times be under your supervision or under the supervision of a local general manager who has completed our training program. If you need to send a new general manager to our training program, we will charge a fee, which is currently $250 per person, per day. Otherwise, we do not currently require additional training programs or refresher cour
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, there is no initial training fee for up to three people. The Principal Executive is required to attend the training, and the franchisee can send up to two additional team members without incurring a fee. However, the franchisee is responsible for covering the travel and living expenses for all employees or managers attending the training.
If a new general manager needs to attend the training program, Crave Cookies charges a fee of $250 per person, per day. While the FDD does not currently require additional training programs or refresher courses, Crave Cookies retains the right to implement them in the future.
It is important to note that the franchisee must complete the training to Crave Cookies' satisfaction at least four weeks before opening their business. Furthermore, the franchisee is required to pass a test evaluating their understanding of the training content and franchise operating procedures. Failure to pass the test or complete the initial training may result in the termination of the franchise agreement, with no refund of the initial franchise fee. This underscores the importance of thorough preparation and engagement during the training program.