Are there any exceptions to the confidentiality of information pertaining to a lawsuit against Crave Cookies?

According to Crave Cookies' 2025 Franchise Disclosure Document, all documents, information, and results related to any arbitration or lawsuit are considered confidential. However, there are specific exceptions to this rule. Confidentiality is not required if disclosure is mandated by law. Additionally, Crave Cookies is permitted to disclose confidential information if it is necessary for the company to comply with laws and regulations applicable to the sale of franchises.

For a prospective Crave Cookies franchisee, this means that while the details of any legal disputes involving the franchise system are generally kept private, there are legal and regulatory situations where such information may be disclosed. This is a fairly standard clause in franchise agreements, as franchisors must comply with legal requirements and franchise sales regulations.

It is important for franchisees to understand that while Crave Cookies aims to maintain confidentiality, certain circumstances may necessitate the disclosure of sensitive information. Franchisees should be aware of these exceptions and how they might impact their business and legal matters involving the franchise.