How does the Crave Cookies table relate to the overall Item 20 information?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
| Exhibit H contains the name, city and state, and current business telephone number, or if | |
|---|---|
| unknown, the last known home telephone number of every franchisee who had an outlet | |
| terminated, canceled, not renewed, or otherwise voluntarily or involuntarily ceased to do | |
| business under the franchise agreement during the most recently completed fiscal year or who | |
| have not communicated with us within 10 weeks of the disclosure document issuance date. | In some instances, current and former franchisees sign provisions restricting their ability |
| to speak only about their experience with Crave Cookies Franchising, LLC. You may wish to | |
| speak with current and former franchisees, but be aware that not all such franchisees will be able | |
| to communicate with you. | |
| Crave Hobbs | Nadeem Kassis |
| Crave Greenwood Village | Julie Bulatovic |
| Crave Springfield | Jennifer Elison |
| Crave Puyallup | Brad Haley |
| Crave Ballwin | TJ and Brooke Bayer |
| Crave Lakeview East | Omar Khattab |
| Crave Maumee | Gabrielle Seitz |
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
Current Franchisees
Exhibit H contains the names of all current franchisees (as of the end of our last fiscal year) and the address and telephone number of each of their outlets.
Former Franchisees
Exhibit H contains the name, city and state, and current business telephone number, or if unknown, the last known home telephone number of every franchisee who had an outlet terminated, canceled, not renewed, or otherwise voluntarily or involuntarily ceased to do business under the franchise agreement during the most recently completed fiscal year or who have not communicated with us within 10 weeks of the disclosure document issuance date.
If you buy this franchise, your contact information may be disclosed to other buyers when you leave the franchise system.
Confidentiality Clauses
In some instances, current and former franchisees sign provisions restricting their ability to speak only about their experience with Crave Cookies Franchising, LLC. You may wish to speak with current and former franchisees, but be aware that not all such franchisees will be able to communicate with you.
Franchisee Organizations
There are no trademark-specific franchisee organizations associated with our franchise system.
EXHIBIT H
CURRENT AND FORMER FRANCHISEES
Current Franchisees
Names of all current franchisees (as of the end of our last fiscal year) and the address and telephone number of each of their outlets:
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
Item 20 OUTLETS AND FRANCHISEE INFORMATION
Table 1 Systemwide Outlet Summary For Years 2021 to 2024
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
Table 3 Status of Franchised Outlets For Years 2021 to 2024
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
Table 4 Status of Company-Owned Outlets For Years 2021 to 2024
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
Table 2 Transfers of Outlets from Franchisees to New Owners (other than the Franchisor) For Years 2021 to 2024
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
Table 5 Projected Openings As Of December 31, 2025
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
| State | Year | Outlets at the Start of the Year | Outlets Opened | Outlets Reacquired from Franchisee | Outlets Closed | Outlets Sold to Franchisee | Outlets at End of the Year |
|---|---|---|---|---|---|---|---|
| Utah | 2021 | 1 | 0 | 0 | 0 | 0 | 1 |
| 2022 | 1 | 0 | 0 | 0 | 0 | 1 | |
| 2023 | 1 | 0 | 0 | 0 | 0 | 1 | |
| 2024 | 1 | 0 | 1 | 0 | 0 | 2 | |
| Totals | 2021 | 1 | 0 | 0 | 0 | 0 | 1 |
| 2022 | 1 | 0 | 0 | 0 | 0 | 1 | |
| 2023 | 1 | 0 | 0 | 0 | 0 | 1 | |
| 2024 | 1 | 0 | 0 | 0 | 0 | 2 |
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
Former Franchisees
Name, city and state, and current business telephone number, or if unknown, the last known home telephone number of every franchisee who had an outlet terminated, canceled, not renewed, or otherwise voluntarily or involuntarily ceased to do business under the franchise agreement during the most recently completed fiscal year or who have not communicated with us within 10 weeks of the disclosure document issuance date:
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
| State | Franchise Agreements Signed but Outlet Not Opened | Projected New Franchised Outlets in the Next Fiscal Year | Projected New Company-Owned Outlets in the Next Fiscal Year |
|---|---|---|---|
| Arizona | 0 | 0 | 0 |
| Alabama | 1 | 1 | 0 |
| Colorado | 18 | 3 | 0 |
| Florida | 13 | 9 | 0 |
| Georgia | 1 | 1 | 0 |
| Idaho | 0 | 0 | 0 |
| Illinois | 4 | 10 | 0 |
| Indiana | 5 | 3 | 0 |
| Kentucky | 0 | 0 | 0 |
| Missouri | 1 | 1 | 0 |
| Nevada | 0 | 0 | 0 |
| New Jersey | 24 | 2 | 0 |
| North Carolina | 1 | 1 | 0 |
| Pennsylvania | 1 | 1 | 0 |
| Oklahoma | 0 | 0 | 0 |
| Ohio | 4 | 3 | 0 |
| Texas | 7 | 5 | 0 |
| Utah | 2 | 1 | 0 |
| Washington | 0 | 0 | 0 |
| Wisconsin | 2 | 2 | 0 |
| Totals | 84 | 43 | 0 |
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
| Outlet Type | Year | Outlets at the Start of the Year | Outlets at the End of the Year | Net Change |
|---|---|---|---|---|
| Franchised | 2021 | 0 | 0 | 0 |
| 2022 | 0 | 8 | 8 | |
| 2023 | 8 | 21 | 13 | |
| 2024 | 21 | 35 | 14 | |
| Company-Owned | 2021 | 1 | 1 | 0 |
| 2022 | 1 | 1 | 0 | |
| 2023 | 1 | 1 | 0 | |
| 2024 | 1 | 2 | 1 | |
| Total Outlets | 2021 | 1 | 1 | 0 |
| 2022 | 1 | 9 | 8 | |
| 2023 | 9 | 22 | 13 | |
| 2024 | 22 | 37 | 15 |
[Item 20: OUTLETS AND FRANCHISEE INFORMATION]
| 1 | T | 1 | ı | 1 |
|---|
Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 41–47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, Item 20 provides comprehensive information about the Crave Cookies franchise system's outlets and franchisees. This includes details about both current and former franchisees, as well as various tables summarizing outlet data over the past several years and projections for the future. The tables within Item 20 offer a structured, quantitative overview of the franchise system's growth, stability, and changes in outlet ownership.
Specifically, the tables in Item 20 present data on system-wide outlet summaries, the status of franchised outlets, the status of company-owned outlets, transfers of outlets, and projected openings. This information helps potential franchisees assess the historical performance and future prospects of the Crave Cookies franchise. By examining these tables, prospective franchisees can identify trends in outlet openings and closures, understand the balance between franchised and company-owned locations, and evaluate the rate of franchisee turnover.
Exhibit H, mentioned within Item 20, complements these tables by providing contact information for current and former franchisees. This allows potential franchisees to conduct their own due diligence by speaking directly with individuals who have experience with the Crave Cookies system. However, the FDD also notes that some franchisees may have signed confidentiality clauses, which could limit their ability to discuss their experiences. Overall, the tables in Item 20, in conjunction with Exhibit H, offer a detailed picture of the Crave Cookies franchise system, enabling prospective franchisees to make informed decisions.