What are the specific criteria for classifying an outlet as 'terminated' in the Crave Cookies table?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
fiscal year) and the address and telephone number of each of their outlets.
Former Franchisees
Exhibit H contains the name, city and state, and current business telephone number, or if unknown, the last known home telephone number of every franchisee who had an outlet terminated, canceled, not renewed, or otherwise voluntarily or involuntarily ceased to do business under the franchise agreement during the most recently completed fiscal year or who have not communicated with us
Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 41–47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, Exhibit H contains information on former franchisees, including those who had an outlet terminated. Specifically, an outlet is classified as terminated if a franchisee's outlet was terminated, canceled, not renewed, or if the franchisee voluntarily or involuntarily ceased business under the franchise agreement during the most recently completed fiscal year. Additionally, an outlet is classified as terminated if the franchisee has not communicated with Crave Cookies within 10 weeks of the disclosure document issuance date.
For a prospective Crave Cookies franchisee, this means that the reasons for a franchise outlet's termination can vary widely, from a mutual decision not to renew the agreement to an involuntary termination due to a breach of contract. It also includes situations where the franchisee simply stops communicating with Crave Cookies for a defined period. This information is crucial for understanding the stability and turnover within the Crave Cookies franchise system.
It is important to note that the FDD only provides the criteria for classifying an outlet as terminated for reporting purposes. The actual reasons behind a specific termination are not detailed in this section, but a prospective franchisee can contact former franchisees to learn more about their experiences, keeping in mind that some franchisees may have signed confidentiality agreements that limit their ability to discuss their experiences with Crave Cookies.