Who is solely responsible for the terms and conditions of employment of Crave Cookies personnel?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- (e) Sole Responsibility.
Franchisee is solely responsible for the terms and conditions of employment of all of its personnel, including recruiting, hiring, training, scheduling, supervising, compensation, and termination.
Franchisee is solely responsible for all actions of its personnel.
Franchisee and Crave Cookies Franchising are not joint employers, and no employee of Franchisee will be an agent or employee of Crave Cookies Franchising.
Within seven days of Crave Cookies Franchising's request, Franchisee and each of its employees will sign an acknowledgment form stating that Franchisee alone (and not Crave Cookies Franchising) is the employee's sole employer.
Franchisee will use its legal name on all documents with its employees and independent contractors, including, but not limited to, employment applications, time cards, pay checks, and employment and independent contractor agreements, and Franchisee will not use the Marks on any of these documents.
- 7.12 Post-Opening Training. Crave Cookies Franchising may at any time require that the Principal Executive and/or any other employees complete training programs, in any format and in any location determined by Crave Cookies Franchising.
Crave Cookies Franchising may charge a reasonable fee for any training programs.
Crave Cookies Franchising may require Franchisee to provide training programs to its employees.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, the franchisee is solely responsible for the terms and conditions of employment for all personnel. This encompasses all aspects of employment, including recruiting, hiring, training, scheduling, supervising, compensation, and termination. The franchisee is also solely responsible for all actions of its personnel.
This means that as a Crave Cookies franchisee, you have complete control over your employees' work environment, pay, and job responsibilities, but you also assume full liability for their actions. Crave Cookies Franchising may set minimum qualifications for categories of employees employed by the franchisee.
The FDD emphasizes that the franchisee and Crave Cookies Franchising are not joint employers, and no employee of the franchisee will be considered an agent or employee of Crave Cookies Franchising. To reinforce this, the franchisee and each employee may be required to sign an acknowledgment form stating that the franchisee alone is the employee's sole employer. The franchisee must also use its legal name on all employment-related documents and not use the Crave Cookies trademarks on these documents.
This arrangement is typical in franchising, where franchisees operate as independent business owners. It protects Crave Cookies Franchising from potential liabilities related to the franchisee's employees while giving the franchisee autonomy in managing their workforce. However, Crave Cookies Franchising may require that the Principal Executive and/or any other employees complete training programs.