Does Crave Cookies have the right to terminate the franchise agreement for any breach of the agreement?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
he agreements attached to this disclosure document.**
| Provision | Section in franchise or other agreement | Summary |
|---|---|---|
| a. Length of the franchise term | Franchise Agreement (FA): § 3.1 Multi-Unit Development Agreement (MUDA): none | 10 years from date of franchise agreement. |
| b. Renewal or extension of the term | FA: § 3.2 MUDA: none | If you are in good standing at the end of the franchise term and in compliance with all the terms of this agreement, you may obtain a successor franchise agreement for a 5-year term. Your successor agreement may also provide an option to enter into a subsequent successor franchise agreement. |
| c. Requirements for franchisee to renew or extend | FA: § 3.2 MUDA: none | For our franchise system, “renewal” means that at the end of your term, you sign our successor franchise agreement for an additional 5-year term. You may be asked to sign a contract with materially different terms and conditions than your original contract. |
| t. Integration/merger clause | FA: § 18.3 MUDA: § 7 | Only the terms of the agreement are binding (subject to state law). Any representations or promises outside of the disclosure document and franchise agreement (or MUDA) may not be enforceable. However, no claim made in any franchise agreement (or MUDA) is intended to disclaim the express representations made in this Disclosure Document. |
| --- | --- | --- |
| u. Dispute resolution by litigation or mediation | FA: § 17.1 MUDA: § 7 | Except for certain claims, for disputes there must be a face-to-face meeting, mediation and litigation (subject to applicable state law). |
| v. Choice of forum | FA: §§ 17.1; 17.5 MUDA: § 7 | Litigation will take place where our headquarters are located (currently, Holladay, Utah) (subject to applicable state law). Any legal proceedings will take place in the District Court of the United States, in the district where our headquarters is then located, or if this court lacks jurisdiction, the state courts of the state and county where our headquarters is then located (subject to applicable state law). |
| w. Choice of law | FA: § 18.8 | Utah (subject to applicable state law). |
| MUDA: § 7 | ||
| libel | ||
| of | ||
| us; | ||
| refusal | ||
| to | ||
| cooperate | ||
| with | ||
| our | ||
| business | ||
| inspection; | ||
| cease | ||
| operations | ||
| for | ||
| more | ||
| than | ||
| 5 | ||
| consecutive | ||
| days; | ||
| three | ||
| defaults | ||
| in | ||
| 12 | ||
| months; | ||
| cross-termination; | ||
| charge | ||
| or | ||
| conviction | ||
| of, | ||
| or | ||
| plea | ||
| to | ||
| a | ||
| felony, | ||
| or | ||
| commission | ||
| or | ||
| accusation | ||
| of | ||
| an | ||
| act | ||
| that | ||
| is | ||
| reasonably | ||
| likely | ||
| to | ||
| materially | ||
| and | ||
| unfavorably | ||
| affect | ||
| our | ||
| brand; | ||
| score | ||
| below | ||
| 90/A | ||
| on | ||
| government | ||
| health | ||
| inspections | ||
| more | ||
| than | ||
| twice | ||
| in | ||
| 36 | ||
| months, | ||
| score | ||
| below | ||
| passing | ||
| grade | ||
| on | ||
| brand | ||
| inspection | ||
| more | ||
| than | ||
| twice | ||
| in | ||
| 36 | ||
| months; | ||
| any | ||
| other | ||
| breach | ||
| of | ||
| franchise | ||
| agreement | ||
| which | ||
| by | ||
| its | ||
| nature | ||
| cannot | ||
| be | ||
| cured. | ||
| Violation | ||
| of | ||
| the | ||
| franchise | ||
| agreement | ||
| or | ||
| other | ||
| agreement | ||
| gives | ||
| us | ||
| the | ||
| right | ||
| to | ||
| terminate | ||
| it. | ||
| If | ||
| you | ||
| fail | ||
| to | ||
| meet | ||
| the | ||
| development | ||
| schedule | ||
| in | ||
| your | ||
| franchise | ||
| agreement | ||
| or | ||
| MUDA, | ||
| those | ||
| agreements | ||
| are | ||
| automatically | ||
| terminated. | ||
| We | ||
| have | ||
| the | ||
| right | ||
| to | ||
| grant | ||
| an | ||
| extension. | ||
| In | ||
| a | ||
| MUDA | ||
| with | ||
| multiple | ||
| locations, | ||
| missing | ||
| one | ||
| development | ||
| deadline | ||
| will | ||
| operate | ||
| to | ||
| invalidate | ||
| the | ||
| entire | ||
| MUDA. | ||
| ---------------------------------------------------------------------- | ----------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| i. Franchisee's obligations on termination/non-renewal | FA: §§ 14.3 – 14.6 MUDA: none | Pay all amounts due; return Manual and proprietary items; notify phone, internet, and other providers and transfer service; cease doing business; remove identification; purchase option by us. |
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER, AND DISPUTE RESOLUTION THE FRANCHISE RELATIONSHIP (FDD pages 34–38)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, Crave Cookies has the right to terminate the franchise agreement if a franchisee violates the agreement. Specifically, any breach of the franchise agreement gives Crave Cookies the right to terminate it.
Additionally, if a franchisee fails to meet the development schedule outlined in their franchise agreement or Multi-Unit Development Agreement (MUDA), those agreements are automatically terminated. However, Crave Cookies retains the right to grant an extension. For franchisees with a MUDA covering multiple locations, missing a development deadline for one location will invalidate the entire MUDA.
Crave Cookies also lists other conditions that could lead to termination, including libel of Crave Cookies, refusal to cooperate with business inspections, ceasing operations for more than 5 consecutive days, three defaults in 12 months, cross-termination, a felony charge or conviction, or scoring below 90/A on government health inspections more than twice in 36 months, or scoring below a passing grade on brand inspections more than twice in 36 months. Some breaches, by their nature, cannot be cured, which also gives Crave Cookies the right to terminate the agreement.