Who is responsible for the travel and living expenses of employees attending Crave Cookies training?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
reated by the franchisor/corporate.
There is no fee for up to 3 people to attend training, Principal Executive must attend and up to 2 additional team members. You must pay the travel and living expenses of your employees or managers attending training.
You must attend training. You may send any additional persons to training that you want (up to the maximum described above). You must complete training to our satisfaction at least four weeks before opening your business. You will be required to pass a test which evaluates your understanding for the content and franchise operating content as covered in the training program. Should you fail to pass the test or complete the initial training, we have the right to terminate the franchise agreement with no refund of the initial franchise fee.
Your business must at all times be under your supervision or under the supervision of a local general manager who has completed our training program. If you need to send a new general manager to our training program, we will charge a fee, which is currently $250 per person, per day. Otherwise, we do not currently require additional training programs or refresher cour
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, the franchisee is responsible for covering the travel and living expenses of their employees or managers who attend training. The FDD specifies that while there is no fee for up to three people to attend training (the Principal Executive and up to two additional team members), the franchisee must bear the costs associated with getting those individuals to and from the training location, as well as their lodging and meals.
This means that a prospective Crave Cookies franchisee needs to factor in these expenses when budgeting for the initial setup and training phase of their business. These costs can vary significantly depending on the distance to the training location and the number of employees sent for training. It is important to consider these costs, as they can impact the overall profitability of the franchise, especially in the early stages.
Furthermore, if a franchisee needs to send a new general manager to the training program, Crave Cookies charges a fee of $250 per person, per day, in addition to the travel and living expenses. This highlights the ongoing investment required to maintain trained staff and adhere to Crave Cookies's operational standards. Franchisees should inquire about the typical duration of training to accurately estimate these potential costs.