What is the required action by a Crave Cookies franchisee to avoid termination after receiving notice of non-compliance with menu requirements?

According to Crave Cookies' 2025 Franchise Disclosure Document, a franchisee has a very limited time to correct non-compliance issues related to menu requirements. Specifically, if Crave Cookies Franchising determines that a franchisee is not complying with menu requirements, the franchisee has only 24 hours from the receipt of written notice to correct the issue.

This 24-hour cure period is also applicable if the franchisee refuses to provide proof of compliance with menu requirements or if the business is operated in a way that poses a significant danger to health or safety. It also applies if the business violates any health, safety, or sanitation laws. If the franchisee fails to rectify the noncompliance or violation within this 24-hour window, Crave Cookies Franchising has the right to terminate the franchise agreement.

This is a stricter standard than many franchise agreements, which often allow for longer cure periods, such as 10 or 30 days, for other types of breaches. The short cure period highlights the importance Crave Cookies places on maintaining consistent menu standards and ensuring health and safety, and the speed with which they expect franchisees to address such issues. A prospective franchisee should be aware of this strict requirement and ensure they have systems in place to quickly address any potential menu compliance issues.