What does 'Remodel' mean in the context of a Crave Cookies franchise?

According to Crave Cookies' 2025 Franchise Disclosure Document, a 'Remodel' refers to the refurbishment, renovation, and remodeling of the franchise location. This is done to ensure the location conforms to the current building design, exterior appearance, trade dress, signage, fixtures, furnishings, equipment, decor, color schemes, presentation of the brand's logos, and other System Standards. The remodel aims to maintain consistency with the image of a new Crave Cookies business.

Crave Cookies Franchising has the right to mandate a remodel, but this is limited to ensure it is not required during the first two or last two years of the franchise term, unless it is a condition for renewal or transfer. Additionally, remodels cannot be required more than once every five years from the completion date of the previous remodel. Franchisees are expected to complete the remodel within the timeframe specified by Crave Cookies.

Before starting any remodel work, a Crave Cookies franchisee may need to submit plans for approval. This ensures that the remodel aligns with the brand's standards and image. This requirement helps maintain brand consistency across all Crave Cookies locations, which is a common practice in franchising to protect brand identity and customer experience. Franchisees should factor in the potential costs and time associated with remodels when evaluating the franchise opportunity.