When Crave Cookies provides written notice of an infraction, what will that notice include?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
orporated into this Guaranty as if fully set forth herein. Guarantor shall pay to Crave Cookies Franchising all costs incurred by
Agreed to by: Name: Address: Date: Name: Address: Date: Name: Address:
Crave Cookies Franchising (including reasonable attorney fees) in enforcing this Guaranty. If
multiple Guarantors sign this Guaranty, each will have joint and several liability.
Date:
Attachment 4 to Franchise Agreement
COMPLIANCE, VIOLATIONS AND FEES
Section 1. INITIAL WRITTEN NOTICE
- A. Identification of Infraction:
- I. Crave Cookies Franchising, LLC will identify the specific infraction.
- II. Reference the specific section of the franchise agreement or Brand Standards and Operations Manual that has been violated.
- III. Indicate the severity level of the infraction (Mild, Moderate, Severe).
B. Formal Written Notice:
- I. Crave Cookies Franchising, LLC will provide a formal written notice to the franchisee via email.
- II.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, when a franchisee commits an infraction, the initial written notice from Crave Cookies will contain specific details to ensure the franchisee understands the violation. The notice will identify the specific infraction that occurred, reference the specific section of the franchise agreement or Brand Standards and Operations Manual that was violated, and indicate the severity level of the infraction, classifying it as Mild, Moderate, or Severe.
In addition to identifying the infraction, Crave Cookies will provide a formal written notice to the franchisee via email. This notice will detail the nature of the infraction, providing a clear explanation of what occurred. It will also include the date and time the infraction was observed, giving the franchisee a specific timeframe for when the violation took place.
Furthermore, the written notice will include detailed instructions or guidelines on how to correct the infraction. Crave Cookies will also offer resources and support, such as training sessions, to help the franchisee address the issue and prevent future occurrences. This comprehensive approach ensures that franchisees are well-informed about the infraction and have the necessary tools and support to rectify the situation.