Will Crave Cookies provide on-site opening support?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- I. On-site opening support. We will have a representative provide on-site support for 3-7 days in connection with your business opening. (Section 5.4)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, Crave Cookies Franchising will provide some on-site opening support. Specifically, a representative will provide on-site support for 3 to 7 days when the business opens.
This support can be valuable for a new franchisee as they navigate the initial challenges of launching their Crave Cookies location. Having an experienced representative present can help ensure a smoother opening and address any immediate operational issues that may arise.
While Crave Cookies offers this on-site support, franchisees should be aware that they are responsible for all staffing decisions and outcomes. Additionally, if in-person support is requested after the opening period to resolve operating problems, Crave Cookies may charge a fee of $600 per day, plus any out-of-pocket expenses such as travel, lodging, and meals for their employees providing the support.